Summary
Overview
Work History
Education
Skills
Jugar Golf, Softball
Languages
Timeline
Generic

Jose J Marmol R

Roselle,IL

Summary

Dynamic professional with a proven track record at Marval Group, enhancing renewal processes and reducing churn rates through expert CRM and Salesforce management. Skilled in relationship management and technical aptitude, I excel in driving client satisfaction and team collaboration. Committed to continuous professional development and leveraging interpersonal skills for peak performance.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work History

Limpieza En General

Marval Group
01.2024 - 08.2024
  • Prepared detailed reports on renewal activities, analyzing trends for insights into improving departmental processes or strategies.
  • Implemented strategies to reduce churn rates among existing customers by proactively addressing attrition risks.
  • Streamlined the renewal process with improved communication and collaboration across departments.
  • Assisted in the development of new marketing materials targeting renewal clients, promoting loyalty incentives and exclusive offers.
  • Continuously self-motivated, seeking opportunities for professional development and skill enhancement within the field of renewal management.
  • Provided comprehensive account reviews, highlighting areas for improvement or growth opportunities.

Education

Universidad Rafael Belloso Chacin
Venezuela
02.1991 - 07.1996

Skills

    Goal-oriented mindset

    CRM Software Experience

    Salesforce proficiency

    Relationship Management

    Technical aptitude

    Client satisfaction focus

    Teamwork and Collaboration

    Attention to Detail

    Adaptability and Flexibility

    Professional ethics

    Interpersonal Skills

    Professionalism

Jugar Golf, Softball

Relacionarme con diferentes personas hace que este deporte sea el apropiado 

Languages

Spanish
Native or Bilingual
ingles
Limited Working

Timeline

Limpieza En General

Marval Group
01.2024 - 08.2024

Universidad Rafael Belloso Chacin
02.1991 - 07.1996

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Jose J Marmol R