Jose Jeanpierre Alvites
Miami,FL
Summary
Results-driven professional with expertise in customer service, conflict resolution, and project management. Proven ability to enhance client relationships and improve service delivery, leading to increased customer satisfaction and repeat business.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Contractor
Bfc Solutions
Fort Lauderdale, FL
07.2025 - Current
- Oversaw project timelines and resource allocation to ensure efficient workflow and timely completion.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Established long-term relationships with clients, resulting in increased repeat business.
- Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
- Developed operational strategies that improved service delivery and client satisfaction.
- Implemented process improvements that enhanced team productivity and reduced downtime.
- Mentored junior contractors, fostering a culture of continuous learning and skill enhancement.
Sales Advisor
Glyde Solar Energy
Denver, CO
09.2023 - 04.2025
- Guided clients in selecting solar energy solutions tailored to their needs.
- Educated customers on product benefits and installation processes for optimal decision-making.
- Collaborated with team members to develop strategies that increased customer engagement.
- Monitored market trends to identify opportunities for sales growth and product promotions.
- Managed follow-up communications, ensuring high levels of customer satisfaction and retention.
- Trained new staff on sales techniques and best practices for effective client interactions.
- Increased sales by establishing rapport with customers and identifying their needs.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Implemented process improvements that streamlined operations and enhanced sales efficiency.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Created customized solutions for clients'' unique needs, resulting in enhanced customer loyalty.
Salesperson Solar
Sunnova
Atlanta, GA
02.2022 - 08.2023
- Sunnova Focus mainly on renewable Solar energy And Solar Panels.
- Cultivated relationships with clients to enhance customer
- satisfaction and loyalty.
- Developed tailored sales pitches based on customer needs and market trends.
- Managed product demonstrations to effectively showcase features and benefits.
- Trained junior sales staff on best practices for client engagement and product knowledge.
- Oversaw inventory management to ensure availability of popular products for customers.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Sales Agent
Brinks Home Security
Fort Lauderdale, FL
07.2021 - 01.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained features and advantages of [Type] products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Achieved top performer status within the company due to consistent high sales numbers.
Sales Agent
Vivint
Miami, FL
06.2020 - 05.2021
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Collaborated with team members to strategize sales approaches and enhance market penetration.
- Analyzed customer feedback to identify opportunities for product improvement and service enhancement.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
Bartender Shift Manager
Chima Steakhouse
Orlando, FL
02.2015 - 01.2020
- Managed bar operations, ensuring smooth workflow during peak hours.
- Trained and mentored staff on cocktail preparation and customer service standards.
- Implemented inventory management processes to optimize stock levels and reduce waste.
- Developed and maintained relationships with suppliers for quality beverage sourcing.
Chef Manager
Chima Steakhouse
Fort Lauderdale, FL
10.2005 - 01.2020
- Supervised kitchen operations, ensuring high-quality food production and adherence to health standards.
- Developed and implemented innovative menu items, enhancing customer satisfaction and culinary variety.
- Trained and mentored culinary staff, fostering a culture of teamwork and skill development.
- Streamlined inventory management processes, reducing waste and optimizing ingredient usage.
Chef Manager
Fogo De Chao
Atlanta, GA
06.2010 - 01.2015
- Collaborated with front-of-house staff to ensure seamless service delivery during peak hours.
- Managed vendor relationships, negotiating contracts for quality ingredients at competitive prices.
- Conducted regular kitchen inspections to maintain cleanliness and compliance with safety regulations.
- Analyzed customer feedback to drive menu changes, improving overall dining experience and retention rates.
Education
Culinary
The Art Institute
Fort Lauderdale, FLNo Degree - Bartending And Mixology
ABC 1
Fort Lauderdale, FLSkills
- Attention to detail
- Customer service
- Time management
- Problem-solving
- Equipment Repair
- Project estimation and bidding
- Supply management
- Roofing
- Decision-making
- Conflict resolution
- HVAC systems
- Inventory control and record keeping
- Customer engagement
- Food service background
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Contractor
Bfc Solutions
07.2025 - Current
Sales Advisor
Glyde Solar Energy
09.2023 - 04.2025
Salesperson Solar
Sunnova
02.2022 - 08.2023
Sales Agent
Brinks Home Security
07.2021 - 01.2022
Sales Agent
Vivint
06.2020 - 05.2021
Bartender Shift Manager
Chima Steakhouse
02.2015 - 01.2020
Chef Manager
Fogo De Chao
06.2010 - 01.2015
Chef Manager
Chima Steakhouse
10.2005 - 01.2020
Culinary
The Art Institute
No Degree - Bartending And Mixology
ABC 1