Jose L. Felix
West Jordan,UT
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Willing to put in the work to excel and surpass expectations. Clearly Communicates in Spanish and English. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNC Machine Operator
KBC Design Center
07.2023 - 02.2024
- Exceeded productivity targets consistently, skillfully managing time and workload to achieve outstanding results.
- Leveraged expert knowledge of materials properties to select appropriate cutting tools and speeds for maximum efficiency during machining operations.
- Assisted in inventory management practices such as tracking tooling, materials used, and monitoring stock levels to maintain production readiness.
- Instructed new employees on operation of CNC machines.
- Safeguarded company assets through diligent care and maintenance of expensive machinery, prolonging equipment lifespan and value retention.
Cashier
Utah Smoke And Vape
09.2022 - 11.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Encouraged customers to make additional purchases by highlighting current deals
Sales Coordinator
Easy Build LLC
05.2023 - 07.2023
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
Package Handler
OnTrac
08.2022 - 10.2022
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Achieved faster turnaround times for deliveries through diligent attention to detail during packaging processes.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Loan Officer Assistant
Security National Mortgage Company
07.2020 - 08.2022
- Implemented innovative organizational systems that reduced errors in data entry and improved accuracy of loan files submitted for review.
- Prepared loan documents and explained terms to clarify loan conditions and requirements with applicants.
- Enhanced customer experience by providing knowledgeable guidance on available loan products tailored to individual financial needs.
- Cultivated productive relationships with clients, realtors, and title/escrow officers to increase profits and expand customer base.
General Light Industrial
Advantage Resourcing
06.2020 - 08.2020
- Assisted in inventory management, conducting regular stock counts, and updating records to maintain accurate data.
- Optimized warehouse space utilization by effectively organizing products and materials in designated areas.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
Bilingual Customer Service Representative
Black Turtle Services
09.2019 - 01.2020
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met all call quality standards and daily quotas for first-call resolution.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
Production Operator III
Merit Medical Systems Inc
01.2019 - 06.2019
- Made sure that products were produced on time and are of good quality.
- Complied with company and OSHA safety rules and regulations.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
Associates Degree - Accounting
Salt Lake City Community College
4600 S Redwood Rd, Salt Lake City, UT 8412303.2025
High School Diploma -
Copper Hills High School
5445 Copper Hls Pkwy, West Jordan, UT 8408109.2019
Skills
- Professional Communication Over The Phone and In-Person Including Spanish and English
- Computer Skills (Office programs including Excel, Powerpoint, Teams, ETC)
- CNC Machine Operation, Programming, and Maintenance
- Quality Assurance
- Relationship Building
- Forklift and Pallet Jack Operator
Accomplishments
$17,500 in a month by creating a Ad Campaign on social media. Contacting leads, closing sales in-person or over the phone. Then preparing their order, while double checking specifications, and delivering to clients all over the valley. Execution and success was done with minimal training needed.
Out performed previous CNC Machine Operator by doubling the output of the CNC Machine after a month of learning how to use the equipment. Without Compromising Quality
Passed the UT NMLS STATE LICENSE Exam with a 95% Accuracy
Certification
UT LOAN ORIGIANTION LICENSE
NMLS ID 2030330
April 2022 - Current Date
EAGLE SCOUT OF AMERICA
Achieved October 2018
Languages
Spanish
Native or Bilingual
Timeline
CNC Machine Operator
KBC Design Center
07.2023 - 02.2024
Sales Coordinator
Easy Build LLC
05.2023 - 07.2023
Cashier
Utah Smoke And Vape
09.2022 - 11.2023
Package Handler
OnTrac
08.2022 - 10.2022
Loan Officer Assistant
Security National Mortgage Company
07.2020 - 08.2022
General Light Industrial
Advantage Resourcing
06.2020 - 08.2020
Bilingual Customer Service Representative
Black Turtle Services
09.2019 - 01.2020
Production Operator III
Merit Medical Systems Inc
01.2019 - 06.2019
Associates Degree - Accounting
Salt Lake City Community College
High School Diploma -
Copper Hills High School
Similar Profiles
Brett WebsterBrett Webster
Owner at KBC Design BuildOwner at KBC Design Build
Regaspi AlisonRegaspi Alison
Administratief Medewerker at 24plus KBCAdministratief Medewerker at 24plus KBC
Mwandida TheuMwandida Theu
Script Writer at Kenya Broadcasting Corporation (KBC Channel 1)Script Writer at Kenya Broadcasting Corporation (KBC Channel 1)
Zaren GambleZaren Gamble
Customer Service Cashier at Old Crow MercantileCustomer Service Cashier at Old Crow Mercantile
Trenton KearlTrenton Kearl
Warehouse Operations Manager at Tuff CountryWarehouse Operations Manager at Tuff Country