Summary
Overview
Work History
Education
Skills
Timeline
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Jose Ladislao Martinez

Phoenix,Arizona

Summary

Bilingual Spanish-English interpreter and community liaison with over 7 years of experience in education, public service, healthcare, and government settings. Skilled in cross-cultural communication, program coordination, and client advocacy. Strong customer service orientation, attention to detail, and ability to build relationships with diverse stakeholders. Multidisciplinary training and a focus on accessibility, equity, and inclusion.

Overview

8
8
years of professional experience

Work History

Job Development Specialist/ Placement Assistant

Phoenix Union High School District
07.2023 - 12.2024
  • Coordinate with external agencies to provide transition-related services and resources for students pursuing employment or higher education
  • Serve as a key liaison between parents, staff, students, and other stakeholders, offering guidance and resources
  • Provide support for government-funded programs tailored to youth with disabilities (e.g., VR, DDD, Pre-ETS)
  • Organize and facilitate conferences, workshops, and resource fairs to promote student placement opportunities
  • Built and maintained partnerships with local employers to secure internships and job placements.
  • Utilized Microsoft Office and education-specific software for documentation and case tracking

Interpreter Receptionist

Phoenix Union High School District
07.2022 - 07.2023
  • Translate and interpret for school-related activities, including disciplinary hearings and parent-teacher conferences
  • Produce accurate written translations of documents for school purposes, maintaining fidelity to content, context, and tone
  • Provide general assistance with school registration, case management, and stakeholder inquiries
  • Comply with regulations such as FERPA, ensuring confidentiality and accurate record-keeping

Spanish Interpreter/ Translator

TransPerfect Connect/ USCIS
01.2021 - 05.2022
  • Certified interpreter for USCIS, specializing in asylum and citizenship interview interpretation, transcription, and processing
  • Provide consecutive interpretation between Spanish and English for government officials
  • Translate complex documents, including legal, financial, insurance, and corporate materials, with high attention to accuracy and cultural relevance
  • Act as a cultural liaison, bridging communication gaps between non-English-speaking clients and government entities

Bartender/ Server

Hub Restaurant & Ice Creamery
09.2018 - 01.2021
  • Delivered fast, friendly service while maintaining excellent relationships with customers
  • Applied knowledge of wine and beer pairings to enhance the dining experience
  • Provided personalized service to guests with dietary restrictions and food allergies
  • Managed inventory, cash handling, and expense tracking while contributing to a positive atmosphere

Spanish Interpreter OPI

Cyracom International
09.2016 - 09.2018
  • Provided interpretation services across multiple sectors, including finance, emergency response, medical,insurance and legal fields
  • Interpreted sensitive patient information, ensuring compliance with confidentiality and medical ethics
  • Applied industry-specific terminology to deliver accurate, real-time interpretation in high-pressure scenarios
  • Maintained an impeccable language proficiency, with a focus on cultural nuances and sensitivity

Education

Interpreter Certification - Language Interpretation And Translation

Pima Community College
Tucson, AZ

Master of Arts - Marketing And Public Relations

Phoenix College/ ASU
Phoenix, AZ
05-2027

Skills

  • Intercultural Communication & Public Relations
  • Bilingual Interpretation (Spanish-English)
  • Education, Government, Insurance & Healthcare Sectors
  • Proven ability to deliver high-quality customer service with a positive, solution-oriented approach
  • Customer Service & Stakeholder Engagement
  • Meticulous attention to detail and organizational skills
  • Active, critical listening with an analytical mindset
  • Case Management & Program Coordination
  • Workshop Facilitation & Event Planning
  • Microsoft Office & Specialized Case Software

Timeline

Job Development Specialist/ Placement Assistant

Phoenix Union High School District
07.2023 - 12.2024

Interpreter Receptionist

Phoenix Union High School District
07.2022 - 07.2023

Spanish Interpreter/ Translator

TransPerfect Connect/ USCIS
01.2021 - 05.2022

Bartender/ Server

Hub Restaurant & Ice Creamery
09.2018 - 01.2021

Spanish Interpreter OPI

Cyracom International
09.2016 - 09.2018

Interpreter Certification - Language Interpretation And Translation

Pima Community College

Master of Arts - Marketing And Public Relations

Phoenix College/ ASU

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Jose Ladislao Martinez