Joselin Almeida
Saint Cloud
Summary
Dedicated hospitality professional with proven expertise in food service and exceptional customer service, honed at JW Marriott Grande Lakes. Excelled in fast-paced environments, demonstrating strong teamwork and adaptive problem-solving abilities. Achieved seamless event execution by leveraging clear communication and physical coordination, ensuring guest satisfaction and operational efficiency.
Overview
21
21
years of professional experience
Work History
Banquet Server
Ritz-Carlton Grande Lake
08.2010 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Banquet Server
JW Marriott Grande Lakes
08.2010 - Current
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Housekeeper
JW Marriott Grande Lakes
04.2004 - 08.2010
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Bachelor Of Accounting - Technology Management
IUTI
Maracay, Edo Aragua Venezuela05.2000
Skills
- Strong teamwork
- Time management
- Customer service
- Food service
- Customer service focus
- Adaptive problem solving
- Clearing tables efficiently
- Punctual and reliable
- Clear communication
- Physical coordination
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Banquet Server
Ritz-Carlton Grande Lake
08.2010 - Current
Banquet Server
JW Marriott Grande Lakes
08.2010 - Current
Housekeeper
JW Marriott Grande Lakes
04.2004 - 08.2010
Bachelor Of Accounting - Technology Management
IUTI
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