Joselin Gutierrez
Fremont,NE
Summary
Highly motivated employee with a strong work ethic, adaptability, exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Skilled in inventory management, customer service, and organizational protocols.
Overview
3
3
years of professional experience
Work History
Attendant
Blue Sky Laundry
Fremont, NE
08.2023 - Current
- Achieved customer satisfaction through greeting, answering questions, and offering assistance.
- Cleaned work areas and equipment at the end of each shift.
- Provided friendly reminders to customers about upcoming events or promotional offers.
- Responded promptly to customer inquiries regarding services offered or product availability.
- Provided accurate change and processed credit card transactions quickly and efficiently.
- Ensured that all customer service standards were met or exceeded during each shift.
- Answered telephones promptly and courteously when taking reservations or takeout orders.
- Assisted other staff members in completing tasks as needed.
- Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
- Maintained cleanliness, neatness and organization of customer areas.
Fulfillment Associate
Amazon
Boundaunt, IA
08.2021 - 03.2022
- Handled returns and exchanges efficiently according to policy guidelines.
- Packaged items for shipping following established procedures.
- Organized warehouse shelves and bins in an orderly fashion.
- Monitored stock levels and communicated needs for replenishment to management.
- Ensured compliance with safety regulations while handling hazardous materials.
- Maintained accurate records of orders, shipments, and inventory.
- Utilized barcode scanners to track all merchandise movements accurately.
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Operated forklift, pallet jack, or other equipment as needed.
- Inspected goods received from vendors for quality control purposes.
- Tracked merchandise movements using RF scanners.
- Pulled and packed products from shelves based on customer orders.
- Weighed and measured products and materials to meet regulatory requirements.
Education
High School Diploma -
Abraham Lincoln High School
Des Moines, IA05-2015
Skills
- Cleaning procedures
- Barcode scanning
- Warehouse Operations
- Stock control
- Quality Control
- Product Inspections
- Work order processing
- Warehouse Safety
- Hand-Eye Coordination
- Pallet jack usage
- Order Picking
- Order Fulfillment
- Loss Prevention
- Customer Service
- Stocking
- Organizational Skills
- Equipment Operation
- Production line operations
- Dependable and reliable
- Self Motivation
- Decision-Making
- FLUENT IN English and Spanish
- Quick learner
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Attendant
Blue Sky Laundry
08.2023 - Current
Fulfillment Associate
Amazon
08.2021 - 03.2022
High School Diploma -
Abraham Lincoln High School
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