Joselin Martin

Established business and oversaw all aspects.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Collaborated with team members to complete tasks and maintain smooth running of bakery.
• Managed customer service operations, including taking orders and resolving complaints.
• Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Packaged finished products for sale.
• Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
• Cut and shaped dough for pies, rolls and other pastries.

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.

• Streamlined clinical processes for improved efficiency, assisting with daily tasks such as patient intake and data entry.
• Delivered exceptional customer service while managing incoming calls, addressing patient concerns and navigating complex insurance inquiries.
• Contributed to effective communication between patients, families, and healthcare providers through clear documentation and verbal updates on patient progress.
• Participated in continuous quality improvement initiatives aimed at streamlining clinical workflows and enhancing overall delivery of care to patients.

• Managed table turnover rate effectively allowing for more guests served per shift.
• Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
• Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
• Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.