Joselin Martinez Diaz
Summary
Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Secretary
BIMO Landscape
12.2022 - Current
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Screened visitors and issued badges to maintain safety and security.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Entered data into system and updated customer contacts with information to keep records current.
Server
IHOP
05.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High school Diploma -
Skills
- Verbal and Written Communication
- Filing Experience
- Keyboarding Skills
- Time Management
- Mail Distribution
- Records Preparation
- Schedule Management
- Cash Handling
- Sales Expertise
- Bill Computation
- Quality Control
- Check Payment Processing
- Service Prioritization
Timeline
Secretary
BIMO Landscape
12.2022 - Current
Server
IHOP
05.2020 - Current