Joselin Rodriguez-Palmerin

During my time at Trushine Services, my primary role was to handle the scheduling of our clients for their exhaust hood cleaning services. This involved coordinating the availability of our cleaning crews and ensuring they had all the necessary equipment loaded into their vehicles before dispatching them to the client locations. Another key aspect of my role was to maintain up-to-date payment information for our clients. This included verifying that their payment methods were current and processing any necessary updates or changes to ensure a seamless billing process. Additionally, I was responsible for following up with clients the morning after their service was completed. This allowed me to gather feedback on their service experience and address any concerns or questions they might have had.