Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joselin Chun

Annandale,VA

Summary

Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

17
17
years of professional experience

Work History

Office Assistant/Office Manager/Bookkeeper

Landscapes By Peel
05.2024 - Current
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.

Office Manager

Aguilar Contractors Corporation
10.2017 - 03.2024
  • First point of contact of the company / Decision making
  • Record cash receipts and make bank deposits and keep countability of any other company expense
  • Provide information to the external accountant who creates the company’s financial statements
  • Billing
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Processed financial documents, contracts, expense reports and invoices.
  • Established and maintained filing systems to support office personnel.
  • Processed and managed accounts payable, driving accuracy and on-time payment of vendor invoices.
  • Used specialized accounting software to debit, credit and total accounts on computer spreadsheets and databases.
  • Quoted and prepared proposals for business services.

Front Desk/Concierge Specialist

Integrity
01.2016 - 01.2018
  • Concierge
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Preserved office security by following safety procedures and controlling access via reception desk.
  • Determined needs of visitors and provided information or solutions.
  • Responded to inquiries and room requests made online, by phone and via email.
  • Maintain a report throughout every shift
  • Represent the first point contact with guests and handle all stages of a guest’s stay
  • Keeping front desk tidy and organized with necessary materials
  • Answering questions and addressing complaints
  • Received incoming calls and coordinated with staff to fulfill customer requests.

Cleaning Crew Supervisor

GSI - Gali Services INC.
01.2008 - 10.2019
  • Supervised DC Armory & RFK stadium cleaning crews
  • Provide outstanding customer service
  • Provide weekly Payroll reports
  • Collaborated with front desk to respond promptly to guest requests and promote positive experience.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Prepared work schedules for associates to promote proper staffing levels.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Polished furniture and room accessories to keep all areas bright and fresh..
  • Communicated with maintenance team on damages to repair.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Sales Associate

Mary Kay Cosmetics Ltd
12.2014 - 03.2016
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.

Volunteer

St. Philip’s Catholic Church
01.2014 - 10.2015
  • Assisted with planning and coordination for weekly services as needed
  • Offered support and assistance to community members.
  • Helped with prep, set up and breakdown of community and public events.
  • Established and maintained relationships with fellow volunteers and organizational stakeholders.

Education

High School Diploma -

Northern Virginia Community College
Annandale, VA
01-2028

C.C.H Beauty Academy LLC
01.2018

Falls Church High School Public School
01.2016

Certified Nursing Assistant Program -

Plum center
Springfield, VA
01.2016

Medical Assistant Academy, Falls Church High School Academy
01.2015

Exploring Health and Sciences

Falls Church High School Academy
01.2014

Skills

  • Work Planning and Prioritization
  • Administration and Reporting
  • Recruitment and Hiring
  • Leadership and Management
  • CRM and Office Management Software
  • Customer Relations
  • Accounts Payable and Receivable
  • Proposal Writing
  • Invoicing and Billing
  • Data entry

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Office Assistant/Office Manager/Bookkeeper

Landscapes By Peel
05.2024 - Current

Office Manager

Aguilar Contractors Corporation
10.2017 - 03.2024

Front Desk/Concierge Specialist

Integrity
01.2016 - 01.2018

Sales Associate

Mary Kay Cosmetics Ltd
12.2014 - 03.2016

Volunteer

St. Philip’s Catholic Church
01.2014 - 10.2015

Cleaning Crew Supervisor

GSI - Gali Services INC.
01.2008 - 10.2019

Falls Church High School Public School

Certified Nursing Assistant Program -

Plum center

Medical Assistant Academy, Falls Church High School Academy

Exploring Health and Sciences

Falls Church High School Academy

High School Diploma -

Northern Virginia Community College

C.C.H Beauty Academy LLC

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Joselin Chun