Summary
Work History
Education
Skills
Languages
Timeline
Generic
Joseline  Ayala Cruz

Joseline Ayala Cruz

Corona,NY

Summary

I am an individual dedicated to serving others, ensuring that no one feels left behind. In the realm of customer service, I prioritize customer satisfaction, striving to ensure that every interaction ends positively. When challenges arise, I approach the situation with a calm and respectful demeanor to effectively address and resolve any issues. I take pride in being highly organized and demonstrating professionalism in all my interactions. My attention to detail and respectful demeanor contribute to a positive work environment and foster strong teamwork.

Work History

FOH Staff Member

Chick-fil-A
Elmhurst, NY
09.2024 - 10.2024

During my tenure at Chick-Fil-A, I held the position of front-of-house staff member. I consistently expressed my commitment to customer service by responding with "my pleasure" and ensuring a welcoming atmosphere for all patrons. I took responsibility for maintaining cleanliness in my designated work area and approached my duties as a bagger with meticulous care in packaging food items. Additionally, I received training in the role of expo, where I assisted customers with their mobile and Uber Eats orders, providing helpful and prompt service. My time as a member of the Chick-fil-A team, I consistently prioritized kindness and respect in my interactions with colleagues.

Counselor, Bus Counselor and Swim Counselor

World Of Discovery Day Camp Of Queens
Bayside Terrace , NY
07.2024 - 08.2024

During my time at World of Discovery Day Camp, I served in multiple roles, including as a bus counselor, where I ensured the safety of children during their transportation from home to the camp. Additionally, I worked as a swim counselor, teaching swimming skills and maintaining a safe environment in the water for all participants. As a camp counselor, I supervised the children during play activities and engaged with them to foster a positive experience. I also provided support to children with disabilities, ensuring they had an inclusive and enjoyable time at the camp.

Education

Followers Of Jesus School
3065 Atlantic Ave, Brooklyn, NY 11208
06-2025

Skills

  • I possess the ability to work efficiently
  • Greeting guests
  • Multilingual
  • Customer service understanding
  • Cash Handling
  • Creative lesson planning
  • Special needs experience
  • Swim Instruction
  • Multitasking

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Full Professional

Timeline

FOH Staff Member

Chick-fil-A
09.2024 - 10.2024

Counselor, Bus Counselor and Swim Counselor

World Of Discovery Day Camp Of Queens
07.2024 - 08.2024

Followers Of Jesus School
Joseline Ayala Cruz