Joseline Castillo

As I moved up in this company I became a Medical Scheduler, my duties consist of making sure everything regarding the injection that is being recommended by the provider for every patient is properly typed into every patients individual files as well as, responding promptly to any emails or calls that come in weather that be from anyone in the clinic needing assistance, to attorneys wanting an update on a patients treatment, and even patients calling seeking information about their appointments or other related topics such as scheduling, canceling, and rescheduling.

• My responsibilities as a receptionist are to greet everyone and provide assistance for our patients/ clients. When we don't have any people to check in or check out we call patents that are late and call patients for the next day to confirm or reschedule there appointment ahead of time, we have to answer incoming calls, take messages and transfer call to appropriate departments if we werent able to help with scheduling, canceling, or rescheduling. We also help with making copies, downloading any FLMA/ Medical Reports and email or faxing to the appropriate people.

• For this job at Samsung Geodis I was incharge of packing labeling, shipping and making sure everything is getting done around the warehouse. This consisted of making boxes, auditing, wrapping, and printing off the shipping label.

• For this job I was an ambassador for Amazon, and some of my responsibilities consisted of teaching other associates how to work efficiently and perform a good job. I traveled for the company four times to different states to teach. When im not teaching, im either inducting, rebinning, packing or problem solving. These are all the outbound process to getting the shipment to the customer in a timely manner.