Joseline Gomez
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling rushes and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server, Admin assistant, host mentor, to-go,busser
neighborhood jam
Tulsa
05.2020 - 04.2025
- Provided exceptional customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Upsold menu items to enhance guest experience and satisfaction.
- Managed multiple tables efficiently during peak hours.
- Assisted in training new team members on service standards.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Followed health safety guidelines when preparing and serving food products.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Education
Union High School
Tulsa, OKSkills
- Menu item recommendation
- Sales expertise
- Customer relations
- Guest satisfaction
- Health and safety
- Time management
- Adaptability under pressure
- Strong work ethic
- Multilingual communication
Languages
English
Professional
Spanish
Professional
Timeline
Server, Admin assistant, host mentor, to-go,busser
neighborhood jam
05.2020 - 04.2025
Union High School