Joseline Holmgren
Columbus,OH
Summary
Dynamic and results-driven professional with extensive experience in customer service and team leadership at McDonald's. Proven ability to enhance customer satisfaction and loyalty through effective problem-solving and cash handling expertise. Recognized for training new cashiers and maintaining compliance with health regulations, ensuring a positive shopping experience.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
McDonalds
09.2020 - Current
- Supervised daily operations of cash handling and customer service processes.
- Trained new cashiers on register systems and customer engagement techniques.
- Ensured compliance with health and safety regulations during food service activities.
- Resolved customer complaints efficiently, enhancing overall satisfaction levels.
- Monitored inventory levels and coordinated replenishment orders to maintain stock availability.
- Increased customer loyalty and retention.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Assisted customers by answering questions and fulfilling requests.
Security Officer
Allied Universal Security Services
08.2023 - 11.2024
- Monitored premises to ensure safety and security compliance.
- Responded promptly to incidents, ensuring effective resolution and reporting.
- Conducted regular patrols to deter potential security breaches.
- Assisted in the development of emergency response procedures and protocols.
- Evaluated surveillance footage to identify suspicious activities or behaviors.
- Maintained detailed logs of daily activities, incidents, and observations.
Package Handler
UPS
12.2019 - 01.2020
- Operated machinery for efficient package sorting and handling.
- Optimized loading processes to enhance delivery timelines.
- Trained new team members on safety protocols and operational procedures.
- Conducted quality checks to ensure compliance with shipping standards.
Education
Centennial High School
1441 Bethel Rd.Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Flexible schedule
- Positive attitude
- Cash register operation
- Cash handling expertise
- Punctual and reliable
- Product restocking
- Cashier training
- Cash drawer reconciliation
Timeline
Security Officer
Allied Universal Security Services
08.2023 - 11.2024
Cashier Team Lead
McDonalds
09.2020 - Current
Package Handler
UPS
12.2019 - 01.2020
Centennial High School
Similar Profiles
Katherine McGarryKatherine McGarry
McDonalds Night Shift Manager IFA at McdonaldsMcDonalds Night Shift Manager IFA at Mcdonalds
Tanisha N. RobertsTanisha N. Roberts
General Manager at McdonaldsGeneral Manager at Mcdonalds
Chloe FosterChloe Foster
Crew Member Cook at McdonaldsCrew Member Cook at Mcdonalds
Salvatore DisanoSalvatore Disano
Crew Trainer at McDonaldsCrew Trainer at McDonalds
Hunter KelloggHunter Kellogg
Lab Technician at Wexner Medical Center, The Ohio State UniversityLab Technician at Wexner Medical Center, The Ohio State University