Joseline Juarez
Hinckley,IL
Summary
Dedicated truck driver with a strong work ethic and self-motivation, previously with Avitias Delivery. Expert in safe driving practices and route optimization, achieving on-time deliveries even in challenging conditions. Proven ability to enhance customer satisfaction through effective communication and attention to detail, ensuring compliance with safety regulations and company policies.
Overview
7
7
years of professional experience
Work History
Truck Driver
Avitias Delivery
2022.11 - 2023.12
- Operated delivery trucks adhering to safety regulations and company policies.
- Planned efficient routes to optimize delivery schedules and reduce fuel consumption.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, mileage, and deliveries for record-keeping purposes.
- Communicated effectively with dispatch to coordinate pickups and address route changes.
- Managed loading and unloading of cargo while securing freight for safe transport.
- Resolved customer inquiries regarding delivery status, ensuring high levels of satisfaction.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Salad Bowl
Portillos
2018.12 - 2019.04
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
Crew Trainer
Colvers
2017.10 - 2017.12
- Trained new crew members on operational procedures and company policies.
- Facilitated ongoing training sessions to enhance team performance and service quality.
- Ensured compliance with health and safety standards during daily operations.
- Assisted in inventory management, maintaining accurate stock levels and product availability.
- Monitored crew performance, providing constructive feedback to improve skills and productivity.
- Collaborated with management to identify training needs and develop targeted learning materials.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Customer Service Cashier
Walmart
2016.09 - 2017.05
- Assisted customers with transactions, ensuring accurate cash handling and efficient service.
- Learned and utilized point-of-sale systems for processing sales and managing inventory.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Supported team in achieving daily operational goals through effective communication.
- Adapted to various customer needs, providing personalized assistance as required.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
Geneva High School
Geneva, ILSkills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Attention to detail
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Truck Driver
Avitias Delivery
2022.11 - 2023.12
Salad Bowl
Portillos
2018.12 - 2019.04
Crew Trainer
Colvers
2017.10 - 2017.12
Customer Service Cashier
Walmart
2016.09 - 2017.05
High School Diploma -
Geneva High School