JOSELINE LECHADO
Los Angeles
Summary
Experienced Lead of a small restaurant with a proven ability to build strong relationships with staff and customers. Adaptable and adept at prioritizing tasks and embracing new challenges. Recognized for reliability and unwavering commitment to driving business success through innovative strategies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Aloha Food Factory
11.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established and updated work schedules to account for changing staff levels and expected workloads
- Developed strong working relationships with staff, fostering a positive work environment.
- Correctly calculated inventory and ordered appropriate supplies.
- Developed and maintained relationships with customers and suppliers through account development
Team Lead
Aloha Food Factory
08.2020 - 11.2021
- Worked different stations to provide optimal coverage and meet production goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Completed regular inventory checks to verify stock levels, address discrepancies and forecast future needs
- Trained new team members by relaying information on company procedures and safety requirements
- Improved customer satisfaction by ensuring consistent quality of food and service.
Cashier/Server
Aloha Food Factory
01.2019 - 08.2020
- Used POS system to enter orders, process payments and issue receipts
- Served food and beverages promptly, with focus on customer needs, answering any questions or concerns
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Education
High School -
Franklin High School
Los Angeles, CA06.2020
Skills
- Customer service
- Multitasking Abilities
- POS system operation
- Cash handling
- Dependable and responsible
- Fast learner
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
Languages
English
Spanish
Timeline
Assistant Manager
Aloha Food Factory
11.2021 - Current
Team Lead
Aloha Food Factory
08.2020 - 11.2021
Cashier/Server
Aloha Food Factory
01.2019 - 08.2020
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
High School -
Franklin High School
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