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Strategic Insurance & Healthcare Risk Leader with 14 years of experience in health claims, fraud investigation, and risk management. Expertise in building centralized investigation units and implementing analytics-driven fraud detection systems. Proven ability to lead large teams and optimize operational processes. Recognized for developing effective solutions that drive significant fraud savings and enhance organizational efficiency.

Master's degrees in International Business and Management and Monetary and Financial Economics. Bachelor's degree in Business Administration with a focus on Business Management and English-French Translation. Demonstrates strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently, quickly learn new skills, and deliver outstanding customer service while managing multiple tasks effectively.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Experienced professional with a proven track record in customer-driven management, entrepreneurial leadership, and long-range planning. Recognized for a hard-working nature and ability to contribute to team goals. Possessing excellent communication, time management, and computer skills, this reliable worker thrives on exceeding expectations. With a strong analytical and problem-solving mindset, driven and detail-oriented, always ready to take on any challenge. Strong organizational and multitasking abilities, coupled with a knack for technology, make a valuable asset to any team. Capable of analyzing data, developing strategies, and providing innovative solutions to complex problems. Seeking an opportunity to leverage skills and knowledge to contribute to the success of your team. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement. Skilled at troubleshooting and resolving complex issues while implementing innovative strategies to reduce costs and increase efficiency.

Joseline Mackie

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Risk and Fraud Supervisor

VIP Risk Premium Support Associate

Risk and Payments Associate

Telephone Services Supervisor

Telephone Services Operator

Education

Liberal Arts Degree -

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Risk and Fraud Supervisor

VIP Risk Premium Support Associate

Risk and Payments Associate

Telephone Services Supervisor

Telephone Services Operator

Liberal Arts Degree -

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