Joseling Vilchez
Miami
Summary
Caring professional with exceptional analytical skills and demonstrated commitment to exceed expectations. Strong organizational skills with a history of success managing multiple priorities with a positive attitude. Well rounded professional team player committed to pursuing academic interests at the collegiate level.
Overview
2
2
years of professional experience
Work History
CASHIER
WENDYS
01.2023
- Managed sales transactions and interacted with customers to provide great dining experiences.
- Welcomed and assisted clients as needed to maintain excellent ratings.
- Managed cash, credit card transactions, and refunds correctly.
TEACHER
SF LEARNING
06.2023 - 09.2023
- Lecture ideas and strategies for students with various learning styles. Instructed classrooms with up to 25 students of ages range 1-5.
- Creates a positive and engaging environment to encourage active participation and learning.
- Stays attentive to make sure everyone felt comfortable and okay throughout the whole day.
Assistant Manager/Office Secretary
SF Learning
09.2023 - Current
- Assisted in developing and implementing training programs for staff to enhance educational delivery.
- Coordinated scheduling of classes and resources to optimize learning experiences for students.
- Managed student inquiries and support services, ensuring timely resolution of issues.
- Collaborated with faculty to refine curriculum materials, enhancing course effectiveness and engagement.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Worked effectively in fast-paced environments.
- Organized and maintained filing systems for efficient document retrieval
Education
IMATER CHARTER SCHOOL
06.2021
HIGH SCHOOL DIPLOMA -
HIALEAH SENIOR HIGH SCHOOL
05.2023
No Degree - Veterinary Medicine
Miami Dade College
Miami, FL05-2034
Skills
- Verbal and written communication
- Phone inquiries
- Bilingual
- Punctual
- Customer assistance
- Work ethic and integrity
- Team collaboration
- Decision-making
- Staff supervision
- Financial management
- Multitasking
- Computer skills
- Organizational skills
Accomplishments
- Supervised team of 13 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager/Office Secretary
SF Learning
09.2023 - Current
TEACHER
SF LEARNING
06.2023 - 09.2023
CASHIER
WENDYS
01.2023
IMATER CHARTER SCHOOL
HIGH SCHOOL DIPLOMA -
HIALEAH SENIOR HIGH SCHOOL
No Degree - Veterinary Medicine
Miami Dade College
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