Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Joseling Vilchez

Miami

Summary

Caring professional with exceptional analytical skills and demonstrated commitment to exceed expectations. Strong organizational skills with a history of success managing multiple priorities with a positive attitude. Well rounded professional team player committed to pursuing academic interests at the collegiate level.


Overview

2
2
years of professional experience

Work History

CASHIER

WENDYS
01.2023
  • Managed sales transactions and interacted with customers to provide great dining experiences.
  • Welcomed and assisted clients as needed to maintain excellent ratings.
  • Managed cash, credit card transactions, and refunds correctly.

TEACHER

SF LEARNING
06.2023 - 09.2023
  • Lecture ideas and strategies for students with various learning styles. Instructed classrooms with up to 25 students of ages range 1-5.
  • Creates a positive and engaging environment to encourage active participation and learning.
  • Stays attentive to make sure everyone felt comfortable and okay throughout the whole day.

Assistant Manager/Office Secretary

SF Learning
09.2023 - Current
  • Assisted in developing and implementing training programs for staff to enhance educational delivery.
  • Coordinated scheduling of classes and resources to optimize learning experiences for students.
  • Managed student inquiries and support services, ensuring timely resolution of issues.
  • Collaborated with faculty to refine curriculum materials, enhancing course effectiveness and engagement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Worked effectively in fast-paced environments.
  • Organized and maintained filing systems for efficient document retrieval

Education

IMATER CHARTER SCHOOL
06.2021

HIGH SCHOOL DIPLOMA -

HIALEAH SENIOR HIGH SCHOOL
05.2023

No Degree - Veterinary Medicine

Miami Dade College
Miami, FL
05-2034

Skills

  • Verbal and written communication
  • Phone inquiries
  • Bilingual
  • Punctual
  • Customer assistance
  • Work ethic and integrity
  • Team collaboration
  • Decision-making
  • Staff supervision
  • Financial management
  • Multitasking
  • Computer skills
  • Organizational skills

Accomplishments

  • Supervised team of 13 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Manager/Office Secretary

SF Learning
09.2023 - Current

TEACHER

SF LEARNING
06.2023 - 09.2023

CASHIER

WENDYS
01.2023

IMATER CHARTER SCHOOL

HIGH SCHOOL DIPLOMA -

HIALEAH SENIOR HIGH SCHOOL

No Degree - Veterinary Medicine

Miami Dade College
Joseling Vilchez