Joselio Felix
West Park
Summary
Dedicated security professional with extensive experience in conflict resolution, surveillance and emergency management. Proven ability to remain calm under pressure with advanced de-escalation techniques while adhering to protocols. Highly motivated and eager to apply my security expertise and disciplined work ethic to a career in law enforcement. Passionate in commiting to serve and protect with integrity and professionalism.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Security Officer
FPI Security Services
03.2023 - Current
- Responds quickly to incidents and assess active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Perform hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
Residential Security Officer
Choice One Protection
04.2023 - 09.2023
- Contributed to an increased sense of community safety by engaging with residents during patrols, offering assistance when needed.
- Reduced incidents of trespassing by maintaining strict access control procedures for residents and visitors.
- Ensured timely response to emergency situations by coordinating with first responders and following established protocols.
Armed ATM Technician
Loomis Armored US
07.2021 - 07.2023
- Responsible for the safe and timely delivery of cash and valuables, servicing ATMs, and picking up deposits.
- Load and unload vehicle cargo, which may include bags and boxes of coins and cash.
- Drive automatic armored vehicles and other vehicles on designated routes servicing customer locations.
Hospital Security Officer
Allied Universal Security Services
02.2020 - 07.2021
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
School Crossing Guard
Miami Dade Police Department
09.2019 - 11.2019
- Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
- Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.
Education
High School Diploma -
Miami Norland Senior High School
Miami Gardens, FL05-2019
Skills
- Incident response
- Firearms
- Emergency management
- Customer service
- Team collaboration
- Surveillance monitoring
- Professionalism
- Attention to detail
- De-escalation techniques
- Crowd control
- Radio communication
Certification
- First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
Languages
English
Native or Bilingual
Creole
Full Professional
Timeline
Residential Security Officer
Choice One Protection
04.2023 - 09.2023
Armed Security Officer
FPI Security Services
03.2023 - Current
Armed ATM Technician
Loomis Armored US
07.2021 - 07.2023
Hospital Security Officer
Allied Universal Security Services
02.2020 - 07.2021
School Crossing Guard
Miami Dade Police Department
09.2019 - 11.2019
High School Diploma -
Miami Norland Senior High School
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