Joselita Stephania Lacombe
PORT ST LUCIE FL,FL
Summary
Good understanding
First help sense developed
Great communication skills
On time
Good relationship with co-workers
No problem with authority
Great team work
Overview
4
4
years of professional experience
Work History
HHA
Private Care
Jupiter, FL
04.2021 - 05.2022
- Taking care for the well being of the patient.
- Provided mobility assistance such as walking and regular exercising
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
- Traveled to clients' homes to complete healthcare services and promote continuity of care
Customer Service Representative
7 Eleven Gas Station
West Palm Beach, FL
12.2018 - 03.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided primary customer support to internal and external customers
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Processed customer adjustments to maintain financial accounts
- Clarified customer issues and determined root cause of problems to resolve product or service complaints
- Answered customer telephone calls promptly to avoid on-hold wait times
Education
Diploma - Business Administration And Management
CISA
06.2016
License - Diplomaty
CEDI
08.2014
Skills
- Ambulation Assistance
- Medical Reminders
- Patient Care Recordkeeping
- Range of Motion Exercises
Timeline
HHA
Private Care
04.2021 - 05.2022
Customer Service Representative
7 Eleven Gas Station
12.2018 - 03.2022
Diploma - Business Administration And Management
CISA
License - Diplomaty
CEDI