Detail-oriented Records Specialist and Office Clerk adept at coordinating digital and physical records for specific assignments. Highly organized and hardworking with a clear focus on maintaining efficient and accurate operations. Prepared to offer my experience and take on a challenging new role with your company.
● Coordinating with company drivers to pick up clients from airports/local areas for admission/discharges.
● Coordinated with clients after assessments to book their flights.
● Using Call Tracking Metrics to talk and text with clients.
● Inputting information into salesforce and updating any information on a client's file.
● Speaking with clients daily to check in before their arrival date.
● Provides or assists with providing direct patient care, diagnostic procedures and therapeutic interventions.
● Assist in the delivery of patient care as a team member by performing specific patient care tasks as directed by the RN in charge.
● Makes patient rounds according to policy and at the direction of the case manager.
● Assist patients with performing activities of daily living.
● Assist with patient, room or unit searches as requested by the case manager.
● Assist with stocking supplies and maintain a clean working environment.
● File/records maintenance
● Report generation
● General office functions
● Financial records
● Microsoft Excel expertise
● Client confidentiality
● Call Tracking Metrics Expertise
● Salesforce Expertise
● Medical Records
● Microsoft Word Expertise
Behavioral Health Technician Certification
Office Proficiency Assessment & Certification – OPAC Numeric Filing, Alpha Filing, Basic Word, PowerPoint, Bank Deposit, Bank Reconciliation, Basic Excel, Basic Math & Petty Cash Customer Service Certification (NICS Philadelphia Region)