Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joselle Esther Perpignan

Conklin,NY

Summary

Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CNA

Schuyler Hospital
Montour Falls, NY
01.2025 - Current
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures
  • Educated patients on self-care techniques that would help them maintain their independence
  • Answered patient call lights promptly and responded to requests appropriately
  • Provided assistance with activities of daily living, including bathing, dressing and grooming
  • Demonstrated excellent customer service skills when interacting with patients, families and guests
  • Participated in educational programs designed to improve knowledge of health care practices
  • Assisted with range of motion exercises and other rehabilitative activities per physician orders
  • Monitored food intake and output as directed by nursing staff
  • Transported residents within the facility as needed
  • Ensured compliance with HIPAA regulations regarding confidentiality of information
  • Recognized signs, symptoms of abuse, neglect and reported them per policy

Housekeeper

Bassett Medical Center
Cooperstown, NY
01.2024 - 11.2024
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces
  • Cleaned bathrooms, including toilets, tubs, showers and sinks
  • Changed bed linens and towels, tidied up rooms
  • Sanitized all areas of the lobby and public restrooms
  • Emptied trash receptacles throughout the property
  • Responded to requests from guests regarding housekeeping needs
  • Inspected guest rooms after cleaning to ensure they were presentable
  • Reported any maintenance issues or damage to supervisors immediately
  • Delivered requested items such as extra pillows or blankets to guest rooms
  • Followed safety procedures when handling hazardous materials
  • Observed proper use of chemicals when cleaning various surfaces
  • Disinfected telephones, light switches and other frequently touched objects
  • Ensured that all health standards were met during cleaning operations

Paint Associate

Lowes Home Improvement
Norwich, NY
03.2023 - 01.2024
  • Mixed paint colors and tints according to customer specifications
  • Assisted customers in selecting appropriate products for their painting project
  • Cleaned, organized, and maintained the paint department and supplies
  • Stocked shelves with paint products, and ensured accurate pricing
  • Provided product knowledge to customers regarding types of paints, primers, stains, sealants, and thinners
  • Ensured all safety protocols were followed when handling hazardous materials, such as paint thinners or solvents
  • Swept, mopped, and vacuumed floors
  • Emptied wastebaskets and replaced liners

Painter

FabTech Manufacturing
Kingston, NY
07.2022 - 02.2023
  • Used power and hand tools safely and effectively
  • Cleaned and smoothed surfaces prior to painting
  • Prepared surfaces by washing, scraping, sanding, and patching holes
  • Mixed paints to the desired color and texture
  • Applied paint with brushes, rollers, spray guns or other equipment
  • Cleaned up job sites after the completion of projects
  • Estimated cost of materials needed for the project

Overnight Dispatcher

SAFCO csm
Kingston, NY
05.2017 - 04.2022
  • Monitored the dispatch board and adjusted call priorities regularly based on caller needs
  • Tracked changes in computer system to keep records current and accurate
  • Kept detailed and updated records of calls in physical and electronic databases
  • Received and dispatched calls for emergency services
  • Updated records of driver locations, delays, and cancellations
  • Created daily reports detailing response times, call volumes, and other pertinent information
  • Assigned drivers to appropriate routes based on customer needs
  • Provided timely updates to customers regarding their orders or requests
  • Maintained logs of all incoming calls and assigned tasks
  • Ensured compliance with safety regulations and company policies
  • Managed a large volume of phone calls while ensuring accuracy in data entry
  • Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff
  • Coordinated with other dispatchers to ensure that efficient delivery schedules were met
  • Resolved customer complaints related to service issues, or delays

Stock Room Associate

Bed Bath & Beyond
Kingston, NY
08.2015 - 09.2018
  • Communicated with customers to answer questions
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items
  • Operated office equipment and technology, tracked stock inventory, and reported accidents or damage
  • Kept the stockroom clean and neat for maximum productivity
  • Unloaded incoming trucks, and stocked merchandise in correct storage areas
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety
  • Processed returns, exchanges, and transfers in accordance with company policy
  • Performed inventory cycle counts as needed to maintain accurate records of quantity on hand
  • Monitored stock room supplies such as packaging materials, labels, tags
  • Ensuring adequate levels were maintained at all times
  • Unloaded trucks, checked in merchandise, stocked shelves with newly arrived items, and moved existing stock around as necessary

Assistant Food Service Manager

QuickChek
Kingston, NY
06.2013 - 09.2018
  • Replenished condiments at customer tables as needed
  • Ensured that all foods were prepared according to health department regulations
  • Monitored inventory levels of food items used during meal services
  • Adhered to safety procedures when handling sharp objects or hazardous materials
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning
  • Prepared beverages such as coffee, tea, soda
  • Served meals to customers in a friendly and courteous manner
  • Greeted customers upon arrival in the dining area
  • Stocked supplies such as food, dishes, utensils, and cleaning materials
  • Assisted in the preparation of food items according to recipes and instructions
  • Scheduled daily deliveries of fresh ingredients from vendors
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements
  • Delegated tasks to employees and monitored activities and task completion
  • Supervised and led employees to maintain productivity and customer service levels
  • Complied with company safety procedures, policies and regulations to promote safe working environment
  • Assisted the Food Service Manager in training, scheduling, and supervising food service staff
  • Provided guidance to employees on proper customer service techniques and procedures
  • Maintained accurate records of inventory levels, ordering supplies as needed
  • Monitored food preparation activities to ensure adherence to safety standards and regulations
  • Ensured that all kitchen equipment was properly maintained and serviced regularly
  • Scheduled deliveries of fresh ingredients from vendors
  • Resolved customer complaints promptly and professionally in a courteous manner
  • Inspected food prep area for cleanliness prior to use by guest
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes
  • Sanitized frequented areas and equipment using approved supplies
  • Scrubbed kitchen appliances, countertops and fixtures
  • Reported any maintenance issues or damage immediately
  • Employed deep-cleaning techniques for areas in need of additional sanitation

Education

Certified Nursing Assistant - Nursing

Seneca View Skilled Nursing
220 Steuben St Montour Falls Ny 13865
01.2025

High School Diploma -

Kingston High School
Kingston, NY
05.2012

Psychology

Dutchess Community College
Poughkeepsie, NY

Skills

  • Friendly, positive attitude
  • Reliable and trustworthy
  • Problem resolution
  • Work ethic
  • Relationship building
  • Critical thinking
  • Team management
  • Working collaboratively

Certification

Nurse Aide Certification Program, 01/13/25

Timeline

CNA

Schuyler Hospital
01.2025 - Current

Housekeeper

Bassett Medical Center
01.2024 - 11.2024

Paint Associate

Lowes Home Improvement
03.2023 - 01.2024

Painter

FabTech Manufacturing
07.2022 - 02.2023

Overnight Dispatcher

SAFCO csm
05.2017 - 04.2022

Stock Room Associate

Bed Bath & Beyond
08.2015 - 09.2018

Assistant Food Service Manager

QuickChek
06.2013 - 09.2018

Certified Nursing Assistant - Nursing

Seneca View Skilled Nursing

High School Diploma -

Kingston High School

Psychology

Dutchess Community College

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Joselle Esther Perpignan
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