Jose Luis Aguilera
Del Valle,TX
Summary
Dynamic Repair Technician with extensive experience at Tesla, recognized for enhancing repair success rates through advanced troubleshooting and exceptional customer service. Skilled in equipment repair and safety protocols, I consistently improved efficiency and reduced costs, while fostering teamwork and collaboration to elevate service quality and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
1
1
year of post-secondary education
Work History
Repair Technician
Tesla
Austin, TX
08.2021 - Current
- Assisted in diagnosing equipment malfunctions and identifying repair needs.
- Utilized hand and power tools to perform repairs on various devices.
- Collaborated with team members to ensure timely completion of repair tasks.
- Maintained organized work area, adhering to safety standards and protocols.
- Provided feedback on common issues to improve future repair efficiency and effectiveness.
- Maintained inventory of repair supplies and ordered parts.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Repaired and maintained wide range of small and large appliances successfully.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Inspected and tested, repaired and refurbished products for proper operation.
- Followed detailed repair and maintenance procedures for consumer products.
- Dismantled machines and equipment to remove defective parts.
- Collaborated with team members to complete complex repairs and improve overall service quality.
- Reduced device downtime with regular maintenance and preventative measures.
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Expanded technical knowledge through continuous education in industry developments and trends.
- Enhanced customer satisfaction by providing timely and efficient repair services.
- Supported colleagues by sharing knowledge of specialized techniques or tools used in specific types of repairs when necessary.
- Provided exceptional customer service by explaining the repair process, answering questions, and offering expert advice on device care and maintenance.
- Conducted regular maintenance checks to prevent future system failures, ensuring long-term customer satisfaction.
- Reduced costs for customers by accurately identifying issues that could be resolved through minor adjustments instead of full replacements.
- Enhanced repair service offerings by acquiring certifications in new technology repairs, meeting evolving customer needs.
- Tested systems, noting issues and completing preventive maintenance.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
LED sales
Floor And Decor
03.2019 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
I was a machine operator and supervisor
Lee contrition
Georgetown tx
01.2011 - 12.2013
- Operated machinery to produce high-quality products efficiently and safely.
- Monitored production processes, ensuring compliance with safety standards and operational protocols.
- Trained new operators on machine functions, safety measures, and quality control procedures.
- Conducted routine equipment maintenance to minimize downtime and enhance productivity.
Skills
Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
- Inventory management
- Equipment inspection
- Component replacement
- System upgrades
- Machine calibration
- Hardware repair
- Safety management
- Service call coordination
- Following safety practices
- Diagnostics and troubleshooting
- Building maintenance
- Equipment installation
- Component repairs
- Customer relations
- Worksite preparation
- Project estimation and bidding
Mechanical skills
Safety requirements
Equipment Repair
Equipment inspection
System testing
Component replacement
System upgrades
Machine calibration
Hardware repair
Service documentation
Experience operating machines
Following safety practices
Equipment installation
Customer relations
Worksite preparation
Textile repair
Heavy equipment repair
Stain removal
Tool installation and alignment
Teamwork
Teamwork and collaboration
Routine maintenance
Time management
Construction
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Excellent communication
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Machinery operation
Relationship building
Team building
Safety protocols
Self motivation
Professionalism
Time management abilities
Continuous improvement
Adaptability
Physical stamina
Emergency response
Cost estimation
Accomplishments
When I started here at Tesla, I started as a regular PA from that point on I set my mind to become a work station trainer from that point I’ve moved up myself to become a repair tech here in Tesla for the past two years. I’ve been achieving several certification with Tesla and electrical performance, maintain equipment, parts and many other classes that I’ve been taking to achieve a better position. I never give up. It might take me a little bit to understand it, but I always achieve my goal..
Certification
I have my electrical certification with tesla as well, safety production tools, and several other classes that Tesla is been providing for us here as well some certifications as how to use genealogy to track parts into the car all the way to seats and airbags and different other fields
Languages
Spanish
Native or Bilingual
English
Full Professional
Education
Technology Management
The Excel Center For Adults
Austin, TX 08.2018 - 08.2019
Timeline
Repair Technician
Tesla
08.2021 - Current
LED sales
Floor And Decor
03.2019 - 03.2021
Technology Management
The Excel Center For Adults
08.2018 - 08.2019
I was a machine operator and supervisor
Lee contrition
01.2011 - 12.2013