JoseLuis Gutierrez Jr.

Burger King

701 Matsumoto Lane Sute A County RD 90, Winters CA 95694

01.2019 - Current

Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Enforced company policies and regulations with employees.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Regulated pricing, inventory count and supply during shift hours.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Optimized processes and supervised [Number] employees.
Maintained store equipment, printers and fax machines.
Maintained financial accuracy when handling over $[Amount] in revenue each day.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.