Summary
Work History
Education
Skills
Languages
Timeline
Generic

Joseluis Mendez

Doraville

Summary

Dynamic Sales Associate with a proven track record at Yankee Candle, enhancing store revenue through exceptional customer service and persuasive selling tactics. Skilled in cash handling and fostering customer loyalty, I excel in teamwork and problem-solving, significantly increasing sales opportunities through strategic promotions and personalized service.

Work History

Sales Associate

Yankee Candle
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Coordinated sales promotions and events to drive store traffic and increase sales volume.
  • Increased customer loyalty with personalized shopping experiences and attentive service.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma - General Studies

Cross Keys High School
Atlanta, GA
05.2006

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Outgoing personality
  • Cash handling
  • Money handling
  • Client service
  • Store opening and closing
  • Guest relations
  • Cleaning techniques
  • Promotional support

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Yankee Candle

High School Diploma - General Studies

Cross Keys High School
Joseluis Mendez