Jose LUIS OLIVEROS

Henderson,IA

Summary

Dynamic Desk Manager at David Wilson S Toyota of Las Vegas, skilled in customer service management. Proven track record in enhancing team performance through effective training and mentoring, while successfully coordinating sales support initiatives. Adept at problem-solving and report preparation, ensuring operational excellence and guest satisfaction. Have over 20 years experience in the car business from selling , working in finance department and being a desk manager for over 20 years.

Overview

years of professional experience

Work History

Desk Manager

David Wilson S Toyota of Las Vegas

06.2014 - 05.2025

Education

No Degree -

Skills Center

Los Angeles, CA

01-1990

Skills

Office administration
Task delegation
Sales support
Report preparation
Meeting coordination
Customer service
Problem-solving
Problem-solving skills
Time management
Listening skills
Telephone and email etiquette
Verbal and written communication
Check-in and Check-out procedures
Customer service expertise
Customer service management

Training and mentoring
Team building and supervision
Delegating work assignments
Team building
Safety and security procedures
Employee training
Coaching and mentoring
Scheduling and calendar management
Guest relations
Staff management
Documentation and reporting
Team Training
Staff development
Sales and upselling

Languages

Full Professional

English

Professional Working

Spanish