Jose Luis Ruiz
San Antonio,TX
Summary
I have over 21 years of experience in customer service. I'm a hard dedicated worker. Flexible in my schedule. I have good communication skills willing to go an extra mile to make sure that the job gets done correctly.
Overview
23
23
years of professional experience
Work History
Assistant Manager/Customer Service Advisor
Jiffy Lube
San Antonio, TX
05.2020 - Current
- Implemented organization systems for financial reports for inventory for upper management
- complete store opening and closing procedures, balance tills
- perform vehicle maintenance on customer vehicles
- follow manufacturer and company specifications and proper replacement of vehicle fluids.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
Cashier/Delivery Driver
O'Reilly Auto Parts
San Antonio, TX
01.2021 - 09.2023
- Maintain thorough knowledge of store's auto parts.
- Responsible for listening to customer's needs and suppling a complete repair solution
- Operated cash register, collected payments and provided accurate change.
- Assist customer's with installing minor repair parts in the store's parking lot.
- Efficiently filling delivery orders for various repair shops around the city on a timely manner.
Provider Assistant
Universal Provider
San Antonio, TX
04.2019 - 01.2021
- Transport client to locations outside the home, such as doctors office or outings.
- Planned prepared and served meals and snacks according to prescribed diets.
- Responsible for small wound care, personal care, personal hygiene and medication to the client.
Service Driver
Untied States Services
San Antonio, TX
10.2007 - 01.2016
- Prepared work truck , follow daily route log, drive to destination
- Responsible for communicating any changes or concerns of routes and route destination for either client or myself.
- delivered and pickup portables
- drop off clean/empty portable toilets
Machine Operator
Friedrich Air Conditioning
San Antonio, TX
08.2000 - 05.2007
- Operated forklift to place finished products on skids and transport to warehouse.
- Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Education
High School Diploma -
Robert E Lee
San Antonio, TX06-2001
Skills
- Good communicating skills
- Ability to work under pressure
- Self-motivation
- Leadership skills
- Reliable and Responsible
Timeline
Cashier/Delivery Driver
O'Reilly Auto Parts
01.2021 - 09.2023
Assistant Manager/Customer Service Advisor
Jiffy Lube
05.2020 - Current
Provider Assistant
Universal Provider
04.2019 - 01.2021
Service Driver
Untied States Services
10.2007 - 01.2016
Machine Operator
Friedrich Air Conditioning
08.2000 - 05.2007
High School Diploma -
Robert E Lee