José Luis Zambrana
Davenport,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
Executive Assistant / Community Relations Officer
Puerto Rico Federal Affair Administration
04.2019 - Current
- Develop and maintain relationships with community organizations, government agencies, and other stakeholders.
- Plan and execute community outreach programs and events.
- Create and distribute promotional materials to increase awareness of the organization’s mission and goals.
- Respond to inquiries from the public and provide information about the organization’s services.
- Collaborate with other departments to ensure that community relations efforts are aligned with the organization’s overall strategy.
- Provide administrative support to high-level government officials.
- Manage and maintain the executive’s schedule and appointments.
- Prepare reports, memos, and other documents for the executive.
- Conduct research and compile data to prepare documents for review and presentation.
- Coordinate with other departments and agencies to ensure that the executive’s needs are met.
Executive Assistant
PR Department Of Housing And Public Housing
01.2017 - 04.2019
- Provide administrative support to high-level government officials.
- Manage and maintain the executive’s schedule and appointments.
- Prepare reports, memos, and other documents for the executive.
- Conduct research and compile data to prepare documents for review and presentation.
- Coordinate with other departments and agencies to ensure that the executive’s needs are met.
- Develop and maintain relationships with community organizations, government agencies, and other stakeholders.
- Plan and execute community outreach programs and events.
- Create and distribute promotional materials to increase awareness of the organization’s mission and goals.
- Respond to inquiries from the public and provide information about the organization’s services.
- Collaborate with other departments to ensure that community relations efforts are aligned with the organization’s overall strategy.
Security Coordinator
Public Housing Administration Of Puerto Rico
05.2012 - 01.2017
- Supervised and provided day-to-day support to security staff, issuing guidance on management of security situations as they arose.
- Initiated investigations into security breach events, analyzing findings to determine cause and develop preventive solutions.
- Maintained access control database, monitoring visitor traffic and analyzing for potential irregularities or risks.
- Served as point of contact for safety and security matters, maintaining positive rapport with local and Federal law enforcement and community leaders.
- Responded quickly to incidents and assessed active situations for security concerns.
- Coordinated with other agencies during multi-jurisdictional investigations.
- Prepared reports, kept investigation records, and maintained all case-related paperwork.
- Gathered evidence and served as witness in court proceedings.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Appeared in court and testified under oath incases of violations of public housing regulations and violations of section 8 program.
- Collected information pertaining to criminal proceedings and conducted investigations to resolve cases in conjunction with local and federal law enforcement agencies.
Police Sergeant
Guaynabo City Police Department
Guaynabo , Puerto Rico
11.1996 - 07.2010
- Motivated and trained squad members to become proficient with equipment and daily tasks.
- Supervised and coordinated daily operations of patrol shifts of up to 12 officers.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Answered emergency calls for help from citizens and business owners.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Led shift briefings to inform officers of properties to check and individuals of note in local areas.
- Served as mentor and role model to junior officers.
- Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
- Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
- Established and enforced employee performance policies.
Education
Business Adminstration - Information Systems
Ana G. Mendez University
Orlando, FloridaHigh School Diploma - Assistant accounting
Abelardo Martínez Otero H.S. Arecibo, P.R.
Arecibo, P.R.Associate of Arts - Police Science
Colegio De Justicia Criminal De PR
Gurabo, PR 05.1996 - 11.1996
Skills
- Conflict Management
- Labor Relations
- Report Analysis
- Confidentiality and Discretion
- Information Confidentiality
- Executive Support
- Excel Spreadsheets
- Administrative Support Specialist
- Microsoft Office
- Executive Presentation Development
- Data Acquisition
- Administration Management
- Executive Travel
- Administrative Policies
- Company Event Coordination
- Report Preparation
- Customer Relations
- Microsoft PowerPoint
- Goverment Affairs
References
Available to be requested
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Executive Assistant / Community Relations Officer
Puerto Rico Federal Affair Administration
04.2019 - Current
Executive Assistant
PR Department Of Housing And Public Housing
01.2017 - 04.2019
Security Coordinator
Public Housing Administration Of Puerto Rico
05.2012 - 01.2017
Police Sergeant
Guaynabo City Police Department
11.1996 - 07.2010
Associate of Arts - Police Science
Colegio De Justicia Criminal De PR
05.1996 - 11.1996
Business Adminstration - Information Systems
Ana G. Mendez University
High School Diploma - Assistant accounting
Abelardo Martínez Otero H.S. Arecibo, P.R.
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