Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jacobo Aviles

San Antonio,TX

Summary

Dynamic professional with proven expertise in crew leadership and customer service at Texas Fifth Wall Roofing. Skilled in problem-solving and effective communication, I excelled in fostering client relationships and ensuring project quality. Recognized for maintaining a safe work environment and enhancing customer satisfaction through attentive service and multitasking abilities.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Foreman/Sales

Texas Fifth Wall Roofing.
San Antonio, TX
06.2015 - Current
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.

Waiter

Cheesecake Factory Inc
San Angelo, TX
03.2013 - 02.2015
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Education

High School Diploma -

Legacy of Educational Excellence High School
San Antonio, TX
06.2014

Skills

  • Crew leadership
  • Bilingual
  • Excellent customer service
  • Patient
  • Multitasker
  • Problem solver
  • Fast learner
  • Team leader
  • Attention to detail
  • Decision-making
  • Effective communication
  • Teamwork and collaboration

Certification

  • AHA CPR
  • AHA AED
  • OSHA TEN
  • FORKLIFT
  • AERIAL LIFT

Languages

Spanish

Timeline

Foreman/Sales

Texas Fifth Wall Roofing.
06.2015 - Current

Waiter

Cheesecake Factory Inc
03.2013 - 02.2015

High School Diploma -

Legacy of Educational Excellence High School