Jacobo Aviles
San Antonio,TX
Summary
Dynamic professional with proven expertise in crew leadership and customer service at Texas Fifth Wall Roofing. Skilled in problem-solving and effective communication, I excelled in fostering client relationships and ensuring project quality. Recognized for maintaining a safe work environment and enhancing customer satisfaction through attentive service and multitasking abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Foreman/Sales
Texas Fifth Wall Roofing.
San Antonio, TX
06.2015 - Current
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.
Waiter
Cheesecake Factory Inc
San Angelo, TX
03.2013 - 02.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
Education
High School Diploma -
Legacy of Educational Excellence High School
San Antonio, TX06.2014
Skills
- Crew leadership
- Bilingual
- Excellent customer service
- Patient
- Multitasker
- Problem solver
- Fast learner
- Team leader
- Attention to detail
- Decision-making
- Effective communication
- Teamwork and collaboration
Certification
- AHA CPR
- AHA AED
- OSHA TEN
- FORKLIFT
- AERIAL LIFT
Languages
Spanish
Timeline
Foreman/Sales
Texas Fifth Wall Roofing.
06.2015 - Current
Waiter
Cheesecake Factory Inc
03.2013 - 02.2015
High School Diploma -
Legacy of Educational Excellence High School