Joselyn Ceja
Visalia,CA
Summary
People-oriented and Dependable professional bringing 3 years of customer service experience, classroom experience, excellent time management, communication, and organizational skills. As well as, a very quick learner with aptitude for creative problem solving. Actively pursuing an entry level opportunity to contribute immediate value to a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Program Leader
Proyouthheart
08.2023 - 01.2024
- Organized and supervised daily activities for students attending the after-school program.
- Develop lesson plans and educational activities for assigned class.
- Collaborate with other staff members to create a safe environment for students' physical and emotional well-being.
- Cultivate relationships with parents and guardians by providing regular feedback on their childs' progress in the program.
- Comply with timekeeping requirements
- Participation in staff meetings and site training.
Event Staff
Historic Seven Sycamores
08.2022 - 06.2023
- Performed routine deep cleaning and executed cleaning tasks according to job instructions and cleanliness standards.
- Planned and maintained event timelines to track milestones and successfully reach event goals.
- Collaborated with vendors and event organizers to secure necessary event services and supplies, to ensure a smooth flow of events.
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
Cashier
Angry Chickz
02.2021 - 11.2021
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated cash register, collected payments, processed refunds and provided accurate change.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked closely with kitchen staff to ensure fast and clean food service while preparing orders, bagging orders, and serving customers.
Education
High School Diploma -
Visalia Charter Independent Study High School
Visalia, CA06.2022
Skills
- Ability to display effective professional communication (written and verbal) skills when interacting with (including but not limited to) supervisors, customers, peers, students and vendors while observing and respecting cultural diversity in the workplace
- Bilingual Communication (Spanish)
- POS systems
- Conflict Management
- Customer Service
- Data Entry
- Scheduling
- Product Knowledge
- Microsoft Powerpoint, Microsoft Excel, Microsoft Office
Certification
- HIPPA, Visalia, 06/2023-06/2024
Languages
Spanish
Native or Bilingual
Timeline
Program Leader
Proyouthheart
08.2023 - 01.2024
Event Staff
Historic Seven Sycamores
08.2022 - 06.2023
Cashier
Angry Chickz
02.2021 - 11.2021
High School Diploma -
Visalia Charter Independent Study High School