Joselyn Cruz
Greenville,SC
Summary
Motivated and bilingual professional with experience in senior care, sales management, and office operations. Proven track record in developing client relationships, boosting sales, and managing teams and inventory. Skilled in caregiving for individuals with mental health needs, as well as handling administrative, financial, and customer service tasks. Passionate about helping others and continuing to grow in psychology, real estate, and business.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Support Caregiver
Bon Secours
09.2024 - Current
- Assisted elderly individuals with mental health challenges, ensuring safety and well-being
- Conducted neurocognitive assessments and behavioral interventions
- Built strong relationships to enhance patients’ quality of life
Sales Manager
Vortex LLC
01.2024 - Current
- Developed new markets and maintained a loyal customer base
- Collaborated with marketing to create and launch promotions
- Presented monthly performance reports to leadership
- Led staff meetings and ensured quarterly goals were met
Sales Representative
Mid-State Tires
09.2022 - 01.2024
- Increased clientele through cold calling and inbound sales
- Sold tires, handled transactions, and provided excellent customer service
- Supported bookkeeping and ensured accurate financial records
Office Manager
Hwy 25 Tires and More
07.2016 - 08.2022
- Managed inventory for three warehouses and maintained organized stock
- Oversaw accounting tasks including sales, expenses, and financial statements
- Balanced tires, changed oil, and assisted in the shop as needed
- Delivered excellent customer service and ensured smooth office operations
Education
Associate of Science - Psychology
Greenville Technical College
Greenville, SCSkills
- Senior Care & Behavioral Support
- Sales Strategy & Growth
- Team Leadership & Training
- Bookkeeping & Monthly Closings
- Inventory & Warehouse Management
- Report Preparation & Analysis
- Customer Service
- Timesheet & Payroll Processing
- Neurocognitive & Behavioral Assessment
- Microsoft Office
- CRM
- POS systems
Certification
- Psychology Associate Degree
- Valid Driver’s License
Currently Pursuing
- Real Estate License
- Accounting Degree at Liberty University
Attributes
- Reliable
- Versatile
- Strong Work Ethic
Languages
Spanish
Full Professional
English
Full Professional
French
Elementary
Timeline
Behavioral Support Caregiver
Bon Secours
09.2024 - Current
Sales Manager
Vortex LLC
01.2024 - Current
Sales Representative
Mid-State Tires
09.2022 - 01.2024
Office Manager
Hwy 25 Tires and More
07.2016 - 08.2022
Associate of Science - Psychology
Greenville Technical College
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