Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOSELYN GARCIA RAYO

Miami,FL

Summary

Seasoned administrative professional with over thirteen years of experience in higher education, specializing in student academic success and professional development. Demonstrated expertise in leading complex projects with a solution-oriented mindset, leveraging critical thinking and creativity to develop effective solutions. Known for fostering strong relationships and driving initiatives that enhance institutional effectiveness.

Overview

10
10
years of professional experience

Work History

Sr. Program Coordinator, Office of Graduate Studies

University of Miami - School of Communication
01.2022 - Current
  • Provide application processing and administrative support for graduate programs at the School of Communication
  • In charge of planning and executing graduate recruitment events
  • Train and supervise departmental work-studies and graduate assistants and provide resources to enhance their academic experience
  • Assists with the development and implementation of graduate program marketing, and webpages review and updates
  • Responsible for processing award letters and I-20 requests as well as internal enrollment of newly accepted students for all graduate programs
  • Adhere to University policies and procedures including FERPA and safeguards University assets and sensitive confidential information
  • Over thirteen years of experience in administrative responsibilities for higher education with a focus in student academic success, professional development, solution-oriented approach for project management and initiative to form strong relationships
  • Extensive experience in University of Miami software including Workday, Canelink, Handshake, Blackboard, Ibis Research, Slate, and Microsoft
  • Extensive experience leading complex projects and develops solutions by using critical thinking skills, creativity and innovation

Sr. Program Coordinator, Department of Cinematic Arts

University of Miami - School of Communication
01.2018 - 01.2022
  • In charge of office management including non-payroll expenditure paperwork, new faculty onboarding, account reconciliation, budgeting, marketing and benchmarking of academic programs
  • Coordinated special events including speaker series, film series, Canes Film Festival, L.A
  • Showcase and other relevant program events to increase and promote exposure of our department
  • Communicated via social media or mass emails to our current undergraduate students about events, film screenings, casting opportunities and other relevant information for their academic growth
  • Kept up-to-date expense logs for 7 Grant Accounts and 2 Gift Accounts to stay within budget and reconciled expenses based on the approved sub-categories

Sr. Administrative Assistant, Operations Department

University of Miami - Toppel Career Center
01.2015 - 01.2018
  • Coordinated more than 39 major events per academic semester including career expos and graduate fairs, employer info sessions, networking events, internship orientations, and staff retreats
  • Served on the Staff Development Committee to develop programs and activities for personal and professional development for the department
  • Informed management of funding levels and expenditures for operating budget of $800,000
  • Assist with budget development by compiling information to support projected expenditures in specific areas such as operating costs or travel costs and provide advice regarding special projects, and expense monitoring for revenue generating budget of $92,000
  • Supervised and trained departmental work-studies and graduate assistants and provide performance evaluations

Education

Master's of Public Administration -

University of Miami
12.2025

Bachelor of Arts - Sociology

University of Miami
12.2007

Associate of Arts - Business Administration

Miami Dade College
12.2019

Skills

  • Leadership skills
  • Higher Education Business Analysis
  • Strong Interpersonal Skills
  • Resilient in Dynamic Environments
  • Effective Time Management
  • Strategic Solution Development
  • Cross-Cultural Awareness
  • University of Miami Software Systems
  • Financial Administration
  • Standard Operating Procedures
  • Strategic Development

Languages

English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited

Timeline

Sr. Program Coordinator, Office of Graduate Studies

University of Miami - School of Communication
01.2022 - Current

Sr. Program Coordinator, Department of Cinematic Arts

University of Miami - School of Communication
01.2018 - 01.2022

Sr. Administrative Assistant, Operations Department

University of Miami - Toppel Career Center
01.2015 - 01.2018

Master's of Public Administration -

University of Miami

Bachelor of Arts - Sociology

University of Miami

Associate of Arts - Business Administration

Miami Dade College
JOSELYN GARCIA RAYO