Seasoned administrative professional with over thirteen years of experience in higher education, specializing in student academic success and professional development. Demonstrated expertise in leading complex projects with a solution-oriented mindset, leveraging critical thinking and creativity to develop effective solutions. Known for fostering strong relationships and driving initiatives that enhance institutional effectiveness.
Overview
10
10
years of professional experience
Work History
Sr. Program Coordinator, Office of Graduate Studies
University of Miami - School of Communication
01.2022 - Current
Provide application processing and administrative support for graduate programs at the School of Communication
In charge of planning and executing graduate recruitment events
Train and supervise departmental work-studies and graduate assistants and provide resources to enhance their academic experience
Assists with the development and implementation of graduate program marketing, and webpages review and updates
Responsible for processing award letters and I-20 requests as well as internal enrollment of newly accepted students for all graduate programs
Adhere to University policies and procedures including FERPA and safeguards University assets and sensitive confidential information
Over thirteen years of experience in administrative responsibilities for higher education with a focus in student academic success, professional development, solution-oriented approach for project management and initiative to form strong relationships
Extensive experience in University of Miami software including Workday, Canelink, Handshake, Blackboard, Ibis Research, Slate, and Microsoft
Extensive experience leading complex projects and develops solutions by using critical thinking skills, creativity and innovation
Sr. Program Coordinator, Department of Cinematic Arts
University of Miami - School of Communication
01.2018 - 01.2022
In charge of office management including non-payroll expenditure paperwork, new faculty onboarding, account reconciliation, budgeting, marketing and benchmarking of academic programs
Coordinated special events including speaker series, film series, Canes Film Festival, L.A
Showcase and other relevant program events to increase and promote exposure of our department
Communicated via social media or mass emails to our current undergraduate students about events, film screenings, casting opportunities and other relevant information for their academic growth
Kept up-to-date expense logs for 7 Grant Accounts and 2 Gift Accounts to stay within budget and reconciled expenses based on the approved sub-categories
Sr. Administrative Assistant, Operations Department
University of Miami - Toppel Career Center
01.2015 - 01.2018
Coordinated more than 39 major events per academic semester including career expos and graduate fairs, employer info sessions, networking events, internship orientations, and staff retreats
Served on the Staff Development Committee to develop programs and activities for personal and professional development for the department
Informed management of funding levels and expenditures for operating budget of $800,000
Assist with budget development by compiling information to support projected expenditures in specific areas such as operating costs or travel costs and provide advice regarding special projects, and expense monitoring for revenue generating budget of $92,000
Supervised and trained departmental work-studies and graduate assistants and provide performance evaluations
Education
Master's of Public Administration -
University of Miami
12.2025
Bachelor of Arts - Sociology
University of Miami
12.2007
Associate of Arts - Business Administration
Miami Dade College
12.2019
Skills
Leadership skills
Higher Education Business Analysis
Strong Interpersonal Skills
Resilient in Dynamic Environments
Effective Time Management
Strategic Solution Development
Cross-Cultural Awareness
University of Miami Software Systems
Financial Administration
Standard Operating Procedures
Strategic Development
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Sr. Program Coordinator, Office of Graduate Studies
University of Miami - School of Communication
01.2022 - Current
Sr. Program Coordinator, Department of Cinematic Arts
University of Miami - School of Communication
01.2018 - 01.2022
Sr. Administrative Assistant, Operations Department
University of Miami - Toppel Career Center
01.2015 - 01.2018
Master's of Public Administration -
University of Miami
Bachelor of Arts - Sociology
University of Miami
Associate of Arts - Business Administration
Miami Dade College
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