Joselyn Lazo
Bay Shore,NY
Summary
Proven Line Cook at Applebee's Grill + Bar, adept in food preparation and kitchen sanitation, showcasing exceptional time management and attention to detail. Excelled in enhancing customer satisfaction through meticulous food safety practices and culinary skills, contributing to a significant increase in repeat business. Demonstrated leadership by training new staff, ensuring adherence to high-quality standards.
Overview
1
1
Certification
Work History
Line Cook
Applebee's Grill + Bar
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Maintained high standards of food safety and hygiene, surpassing health inspection requirements.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
Cashier Team Lead
Bagel Patch
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Line Cook
Brownstone Cafe
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Line Cook
Local Burger
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Waitress
Viva Mexico Restaurant
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Quality Control Inspector
Broadridge
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Education
Hostelery And Tourism -
Escuela Especializada En Ingeniería ITCA FEPADE
La Unión, El Salvador Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Customer service
- Professional attitude
- Reliable and trustworthy
- Food preparation
- Food safety knowledge
- Food safety
- Cleanliness standards
- Kitchen sanitization
- Knife skills
- Kitchen sanitation
- Following cooking methods
- Deep fryer operation
- Quality control
- Kitchen operations
Certification
Food Manager Certificate
Timeline
Line Cook
Applebee's Grill + Bar
Cashier Team Lead
Bagel Patch
Line Cook
Brownstone Cafe
Line Cook
Local Burger
Waitress
Viva Mexico Restaurant
Quality Control Inspector
Broadridge
Hostelery And Tourism -
Escuela Especializada En Ingeniería ITCA FEPADE