Joselyn Privado
Dallas,TX
Summary
A hardworking and compassionate person wanting to help others. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Boba Barista
Craft Boba Tea
07.2023 - Current
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
Patient care technician
UT Southwestern
06.2022 - 11.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
To-go Specialist
Olive Garden
02.2020 - 05.2022
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
Cashier
Schlotzsky’s
08.2019 - 01.2020
- Greeted customers promptly
- Received customer payments
- Described products and services in detail.
Education
Bachelor of Arts - International Business
The University At Arlington
05.2026
Associate of Science -
Dallas Community College
05.2024
Graduated -
Woodrow Wilson High School
05.2021
Skills
- Strong Work Ethic
- Cleanliness and Organization
- Adaptability in Fast-Paced Environments
- Continuous learning mindset
- Positive Attitude Display
- Reliability and punctuality
- Fluent Spanish
Awards And Acknowledgements
- Certified Trainer at Olive Garden
- Graduated with Highest Honors
Timeline
Boba Barista
Craft Boba Tea
07.2023 - Current
Patient care technician
UT Southwestern
06.2022 - 11.2023
To-go Specialist
Olive Garden
02.2020 - 05.2022
Cashier
Schlotzsky’s
08.2019 - 01.2020
Bachelor of Arts - International Business
The University At Arlington
Associate of Science -
Dallas Community College
Graduated -
Woodrow Wilson High School