Joselyn Rivas
Colorado Springs,CO
Summary
Dynamic and self-motivated professional with a proven track record at Chick-Fil-A, excelling in customer service and teamwork. Adept at problem-solving and organization, I thrive in fast-paced environments, demonstrating excellent communication skills and a commitment to continual improvement. Fluent in Spanish, I effectively support diverse teams and clients.
Overview
2027
2027
years of professional experience
Work History
Retina Consultants
Eye Tech
2770 N Union Blvd
2026 - Current
- Conducted comprehensive market research to identify client needs and industry trends.
- Developed strategic recommendations to enhance operational efficiency and service delivery.
- Collaborated with cross-functional teams to implement client-focused solutions.
- Analyzed data to assess project performance and inform decision-making processes.
- Facilitated workshops and training sessions to improve team capabilities and knowledge sharing.
- Collaborated with ophthalmologists to streamline clinic workflows.
- Performed preliminary assessments to ensure efficient patient flow.
- Contributed to the growth of the practice, assisting in marketing efforts and promoting available services.
- Assisted patients in selecting appropriate eyewear, considering factors like face shape, lifestyle, and prescription requirements.
- Enhanced patient experience with a welcoming demeanor and clear communication during pre-testing procedures.
- Improved patient satisfaction by providing thorough eye examinations and detailed explanations of their visual health.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Chick-Fil-A
Team Leader
6353 Promenade Pkwy Castle Rock, CO 80108 United
07.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Action Behavior Center
RBT
05.2025 - 08.2025
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Working with 3 to 8 year olds Autism kids, helping them develop learning skills and accomplishing their goals.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
Culvers
Crew Leader
8065 Fountain Mesa Rd, Fountain, CO 80817
07.2023 - 07.2025
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
Mcdonald’s
Team Member
11.2020 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Sierra High School
2250 Jet Wing Dr, Colorado Springs, CO 809163 2023
No Degree - EMT/Paramedic
Pikes Peak Community College
Colorado Springs, COSkills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Excellent communication
Active listening
Verbal communication
Problem resolution
Decision-making
Organization and time management
Organizational skills
Spanish Speaking fluent
Languages
Spanish
Native or Bilingual
Timeline
Chick-Fil-A
Team Leader
07.2025 - Current
Action Behavior Center
RBT
05.2025 - 08.2025
Culvers
Crew Leader
07.2023 - 07.2025
Mcdonald’s
Team Member
11.2020 - 03.2022
Sierra High School
No Degree - EMT/Paramedic
Pikes Peak Community College
Retina Consultants
Eye Tech
2026 - Current