Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joselyn Romero

Jonesboro,AR

Summary

Motivated and customer-focused retail professional with 7 years of experience in providing excellent customer service. Skilled in handling various customer inquiries, resolving complaints, and upselling products. A team player with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Lead Teacher

Kidspot
08.2021 - 10.2022
  • While working at Kidspot, I made sure the kids in my class were well taken care of, made sure they had fun and also prepared them for Pre-K.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Created and developed lesson plans to meet students' academic needs.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.

Target Team Member

Target
05.2020 - 10.2020
  • While I was working at Target, I was a general merchandiser, cashier and in fulfillment
  • When I had to be a general merchandiser I had to make sure my area was zoned, do the truck..meaning putting the items on the floor or back stocking them, and I was also setting up sales planners
  • When I was cashier, I would check customers out and making sure the guest found what they were looking for
  • While in fulfillment
  • I would pack the orders customers placed online.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Addressed and resolved customer complaints in polite and professional manner.

Cashier

Walmart
03.2019 - 07.2019
  • While working at Walmart, I was a general merchandiser and a cashier
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Cashier

KFC/Taco Bell
10.2015 - 11.2018
  • When I was working at KFC/Taco Bell, my position was a front cashier, drive thru cashier, kitchen and a packer.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Practiced proper safety and sanitation standards.
  • Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
  • Prepared meals with special accommodations for those with allergies.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

Chuck E Cheese
02.2016 - 10.2016
  • When I was working at Chuck E Cheese’s I would greet the customers and welcome them in
  • I was also a cashier and a host for parties.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

High school diploma -

Jonesboro High School
Jonesboro, AR
05.2018

Skills

  • Cashiering
  • Host/Hostess
  • Restaurant Experience
  • Serving Experience
  • Cash Handling
  • Food Service
  • Merchandising
  • Customer service
  • Typing
  • Spanish

Languages

Spanish
Native or Bilingual

Timeline

Lead Teacher

Kidspot
08.2021 - 10.2022

Target Team Member

Target
05.2020 - 10.2020

Cashier

Walmart
03.2019 - 07.2019

Cashier

Chuck E Cheese
02.2016 - 10.2016

Cashier

KFC/Taco Bell
10.2015 - 11.2018

High school diploma -

Jonesboro High School

Similar Profiles

CREATE PROFILE
Joselyn Romero