Joselyn Torres-Rodriguez
Victoria
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
6
6
years of professional experience
Work History
Library Aide
Victoria Independent Schl DST
01.2024 - Current
- Supported the creation of a positive learning environment by enforcing library rules and addressing any disruptive behavior promptly and professionally.
- Collaborated with other library aides to create an efficient team dynamic and ensure smooth operations across all departments.
- Improved library organization by accurately shelving books and materials according to the Dewey Decimal System.
- Provided essential clerical support through tasks such as data entry, filing, processing interlibrary loans requests, and updating patron records.
- Performed routine maintenance on equipment like copiers, printers or computers to minimize downtime for users.
Cashier
Las Tapatías Mexican Cafe
09.2022 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Cashier
Supermercados Morelos
05.2019 - 04.2022
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Victoria East High School
Victoria, TX05-2019
Skills
- Circulation desk operations
- Customer service
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Cash handling
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Library Aide
Victoria Independent Schl DST
01.2024 - Current
Cashier
Las Tapatías Mexican Cafe
09.2022 - 12.2024
Cashier
Supermercados Morelos
05.2019 - 04.2022
Victoria East High School
Similar Profiles
LaToshia WilliamsLaToshia Williams
Science Teacher at Victoria Christian SchoolScience Teacher at Victoria Christian School
Tanner DunkelTanner Dunkel
7th Grade Special Education Teacher at Schuylerville Central Schl Dst7th Grade Special Education Teacher at Schuylerville Central Schl Dst
Erik KamperschroerErik Kamperschroer
Music Teacher at Saranac Lake Central Schl DSTMusic Teacher at Saranac Lake Central Schl DST