Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joselyn Yanez Chavez

Austin

Summary

Dedicated Parent Support Specialist with a strong background in providing emotional, educational, and procedural support to families. Skilled in resource coordination and supporting student success through family engagement. Proven ability to engage diverse populations and strengthen parent-child relationships to promote healthy family environments.

Overview

5
5
years of professional experience

Work History

Parent Support Specialist

Hart Elementary
Austin
08.2024 - Current
  • Cultivate trusting relationships with families, serving as the primary point of contact to ensure clear communication and support
  • Collaborate with campus administrators to address student attendance challenges and other family needs, advocating for families when appropriate
  • Create and distribute outreach materials (e.g., event flyers, family engagement calendars) in multiple languages to support family involvement
  • Build and nurture ongoing relationships with local community-based organizations, referring families to relevant resources and services as needed

Service Coordinator

Henna Chevrolet
Austin
03.2023 - 08.2024
  • Answered customer questions about policies and procedures with a friendly and knowledgeable approach
  • Assessed service needs through telephonic, web-based, and face-to-face discussions
  • Created and maintained accurate, complete, and organized paperwork for service personnel
  • Provided customer service to ensure client satisfaction.

Assistant

Yanez Construction
Austin
02.2020 - 04.2022
  • Prepare invoices, reports, and other documents using word processing, spreadsheet, database, or presentation software.
  • Facilitated communication between project managers and construction teams.
  • Provided administrative support to the project manager as needed.
  • Organized and maintained filing systems for documents and records.

Education

Bachelor of Science - Education

The University of Texas At Austin
Austin, TX

Skills

  • Bilingualism
  • Resource navigation
  • Data collection and management
  • Family engagement
  • Microsoft Office Suite
  • Relationship building

Timeline

Parent Support Specialist

Hart Elementary
08.2024 - Current

Service Coordinator

Henna Chevrolet
03.2023 - 08.2024

Assistant

Yanez Construction
02.2020 - 04.2022

Bachelor of Science - Education

The University of Texas At Austin

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