Joselyn L Santana Flores
JACKSONVILLE
Summary
Reliable and detail‑oriented professional with Navy experience in logistics, security monitoring, and administrative support. Skilled in inventory management, customer service, and accurate mail and package processing in fast‑paced environments. Known for strong problem‑solving, teamwork, and the ability to adapt quickly while maintaining safety and operational standards. Brings a disciplined, organized approach to supporting daily operations and delivering excellent service.
Overview
6
6
years of professional experience
Work History
Military
US Navy
Jacksonville, FL
01.2021 - Current
- Coordinated daily logistics operations to support a team.
- Managed inventory, supplies, and equipment with 100% accuracy.
- Processed mail and packages, ensuring secure and timely delivery.
- Maintained detailed records and documentation in fast‑paced environments.
- Followed strict safety, security, and operational procedures.
- Supported leadership with administrative and organizational tasks.
- Adapted quickly to changing priorities and high‑pressure situations.
- Assisted leadership with enforcing safety, security, and operational procedures.
Crew Member
Amazon
Jacksonville, FL
11.2025 - 12.2025
- Picked, packed, and scanned customer orders with high accuracy.
- Met or exceeded daily productivity and quality targets.
- Operated handheld scanners and warehouse technology.
- Maintained clean, safe work areas and followed safety protocols.
- Worked efficiently in a fast-paced, high-volume environment.
Crew Member
McDonald's Restaurant
Puerto Rico
08.2020 - 12.2020
- Delivered exceptional customer service in fast-paced environment.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations and dining area.
- Assisted team members in achieving operational goals during busy shifts.
Assistant
Interamerican University
Puerto Rico
01.2020 - 08.2020
- Assisted faculty with administrative tasks, ensuring efficient communication and workflow.
- Coordinated scheduling for meetings and events, optimizing use of university resources.
Education
Microbiology
Interamerican University
Puerto RicoAssociates General Studies -
University of Maryland Global Campus
Online04-2026
Skills
- Security monitoring
- Access control
- Customer service
- Inventory management
- Problem‑solving
- Time management
- Organizational skills
- Attention to detail
- Teamwork and collaboration
- Dependable and responsible
Accomplishments
Earned the Navy and Marine Corps Achievement Medal for improving Supply Management processes.
Contributed to a successful shipboard postal inspection, earning a 90% score through precise mail processing, organized documentation, and adherence to postal standards.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
Amazon
11.2025 - 12.2025
Military
US Navy
01.2021 - Current
Crew Member
McDonald's Restaurant
08.2020 - 12.2020
Assistant
Interamerican University
01.2020 - 08.2020
Microbiology
Interamerican University
Associates General Studies -
University of Maryland Global Campus