Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JOSELYNN SOTO

El Paso,TX

Summary

Versatile and results-oriented professional with experience at St. Luke Home Health, adept in customer service and patient care. Demonstrated ability to enhance operational efficiency and foster positive outcomes through effective time management and emotional support. Excelled in confidentiality handling and cash transactions, significantly contributing to organizational success. Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments. Experienced with customer relationship management, consistently exceeding sales targets. Utilizes negotiation and communication skills to identify and meet client needs. Track record of fostering strong client relationships and driving revenue growth. Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.

Overview

10
10
years of professional experience

Work History

Front Desk Receptionist

St. Luke Home Health
06.2024 - Current
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained confidentiality of sensitive data to protect customer and business information.

Caregiver

St. Luke Home Health
10.2021 - Current
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Seller

HERNANDEZ FASHION
05.2014 - 09.2021
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Developed promotional strategies to increase awareness and achieve sales goals.

Education

High School Diploma -

BURGES HIGH SCHOOL
7800 EDGEMERE BLVD
07-2014

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Team Collaboration
  • Confidentiality handling
  • Office supplies ordering
  • Patient Care
  • Emotional Support
  • Meal Preparation

Languages

Spanish
Full Professional
English
Professional Working

Timeline

Front Desk Receptionist

St. Luke Home Health
06.2024 - Current

Caregiver

St. Luke Home Health
10.2021 - Current

Seller

HERNANDEZ FASHION
05.2014 - 09.2021

High School Diploma -

BURGES HIGH SCHOOL
JOSELYNN SOTO