Joselynn Zavala
Human Resource Administration Assistant
Pasco,WA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level Human Resources position. Ready to help the Apollo team achieve company goals.
Overview
11
11
years of professional experience
Work History
Shift Lead
New Beginnings Thrift Store
10.2023 - Current
- Improved team efficiency by implementing new scheduling and task management strategies.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Collaborated with management to develop strategies for improving overall store operations.
- Completed store opening and closing procedures and balanced tills.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Assisted with day-to-day operations of business management.
Card Dealer
Crazy Moose Casino
01.2014 - 02.2021
- Maintained a professional gaming atmosphere for players, ensuring all rules were followed.
- Provided prompt, accurate and courteous service to players.
- Made accurate and clear chip and cash transactions.
- Supported a diverse clientele by effectively communicating across language barriers when necessary.
- Proactively identified potential security risks during gameplay, reporting suspicious activity promptly to management.
- Assisted new players with learning game rules and strategies, enhancing their overall experience.
Education
Bachelor of Science - Psychology
Washington State University
Pullman, WA 05.2001 -
Skills
Excellent organizational skills and attention to detail
Timeline
Shift Lead
New Beginnings Thrift Store
10.2023 - Current
Card Dealer
Crazy Moose Casino
01.2014 - 02.2021
Bachelor of Science - Psychology
Washington State University
05.2001 -