Jose M Vera Gonzalez
St. Cloud,FL
Summary
Dynamic Low Voltage Cable Electrician with proven expertise at AAA Quality Care & Services in performing electrical installations, wiring, and troubleshooting with precision and reliability. Moreover, known for enhancing customer satisfaction through clear communication, teamwork, and a solution-oriented approach. In addition, adept at completing projects on time while maintaining full compliance with safety standards and industry regulations. Throughout my experience, I developed strong customer service, time management, and conflict-resolution skills in fast-paced environments, consistently delivering high-quality results under pressure. Furthermore, recognized for attention to detail, adaptability, and the ability to remain composed in demanding situations. Now, seeking to transition into a new field where these transferable strengths, technical proficiency, professionalism, and dependable work ethic can be effectively applied and further developed.
Overview
2
2
years of professional experience
Work History
Low Voltage Cable Electrician
AAAQualityCare&Services
06.2024 - 11.2025
- Installed electrical systems in residential and commercial properties following safety protocols.
- Worked on about 14 projects from Orlando all the way to Daytona and Zephryhills
- Conducted routine maintenance and troubleshooting of electrical equipment to ensure reliability.
- Collaborated with team members to complete projects on time and within specifications.
- Interpreted blueprints and technical drawings to execute installations accurately.
- Maintained inventory of tools and materials to support efficient project execution.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Stored and maintained power tools and equipment for each job.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Inspected worksites and installations to verify compliance with state safety codes.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
- Enhanced quality control by inspecting condition of equipment and tools.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Enhanced team productivity, delegating tasks effectively and providing support where needed to meet tight deadlines.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Barista
Dunkin' Donuts Franchising
07.2023 - 11.2023
- Prepared and served a variety of coffee beverages, ensuring quality and consistency.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Managed cash register operations, processing transactions accurately and efficiently.
- Collaborated with team members to ensure timely service during peak hours.
- Trained new staff on beverage preparation techniques and customer service standards.
- Monitored inventory levels, assisting in ordering supplies to maintain stock availability.
- Implemented sanitation protocols to ensure compliance with health and safety regulations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
- Worked on about 14 projects in different locations that include Orlando, Longwood, Kissimmee, Melbourne, Cocoa Beach, Daytona, and Zephryhills.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05.2024
Skills
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Works well in team environment
- Active listening
- Critical thinking
- Conflict resolution
- Complaint handling
- Customer satisfaction measurement
- Customer service
- Advanced lifting techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Professional Working
Interests
- High-Intensity Interval Training
- Committed to improving personal fitness through regular participation in various sports
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Learning new cooking techniques and expanding my culinary skills
Timeline
Low Voltage Cable Electrician
AAAQualityCare&Services
06.2024 - 11.2025
Barista
Dunkin' Donuts Franchising
07.2023 - 11.2023
High School Diploma -
Lake Nona High School