Industrial Engineer with 9 years of experience in sales, and one year in logistics as an inventory manager and procurement agent.
Experience in a multicultural environment, fostering strong relationships with both colleagues and customers in English and Spanish, through the Caribbean and Central America region.
Problem-solving and customer focus has been a driving force behind success in sales, and the same dedication is eagerly applied to deliver valuable insights as a Data Analyst. I'm excited to embark on this career change, and leverage an unique blend of skills and experiences to excel in the field of data analytics.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Support Representative
AVEM Water
09.2016 - 07.2023
Sales Analysis: Deliver comprehensive reports on sales activities, performance, and progress toward set objectives.
Market Analysis: created reports about market trends, competitors, and customer preferences.
Lead time forecasting: created reports for projects between 50,000 and 500,000 USD.
Increased market share by 12-18% in the Caribbean Region.
Managing region of 7-10 countries.
Product Mastery: Acquire in-depth understanding of offerings to effectively convey their features and advantages to potential clients, and keep abreast of industry developments.
Inside Sales Representative
Ferguson Enterprises LLC
10.2014 - 09.2016
Meeting Sales Targets: achieved or exceed sales targets, driving revenue growth. Increasing sales by 20%
Team Collaboration: Collaborate with other departments to share customer insights
Product Expertise: Attain in-depth knowledge of offerings to effectively communicate features and benefits to prospects, staying updated on industry trends
Lead Qualification: Assess leads with qualifying questions to prioritize and allocate resources efficiently
Sales Tracking: Used Customer Relationship Management software to record interactions, managing sales pipeline effectively
Sales Trainee
Ferguson Enterprises LLC
07.2014 - 10.2014
Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
Demonstrated products to customers, answered questions and redirected objectives to positive features.
Tracked, measured and reported on trends for sales team analysis and decision making.
Managing between 35-50 customer per day in counter.
Inventory Manager/Procurement Agent
Pacific Rim Constructors
03.2013 - 03.2014
Performed following reports and analytics: Lead Time Analysis, Supplier Performance Analysis, Sourcing and Inventory Optimization Analysis.
Established in container yard slotting system, and yard layout system, that reduced time needed for searching, locating and preparing for material shipment by 12%-22%
Managed team of 11-18 field workers
Monitored shipment of containers from US to company's yards in Penonome, and oversaw their distribution to various project locations across Panama
Procure various materials for PRC construction projects, ensuring that products meet required standards in terms of quantity, quality, and specifications.
Academic Subdirection Assistant
Technological University Of Panama
01.2010 - 12.2010
Selection and recruitment of Professors for each semester during the 2010 and 2011 school years.
Provided assistance for University-hosted social and interactive events
Collaborated with topography department to manage and assess equipment inventory
Tutored up to 60 students per class in 5-8 classes per semester, to reinforce learning concepts in civil engineering