Jose Mari Barbasa
Ewa Beach,HI
Summary
Dynamic operations and product support manager skilled in team leadership and visual merchandising. Known for developing effective training guides and fostering cross-departmental collaboration to enhance operational efficiency and achieve organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Talent, Operations, and Product Support Manager
DFS Group L.P.
Honolulu, Hawaii
06.2023 - Current
- Developed and monitored budgets across multiple departments to ensure financial effectiveness.
- Decreased overall expenses by 20% through strategic sourcing and supplier negotiations.
- Assisted VM manager in implementing visual merchandising strategies to align with brand standards.
- Documented support processes, creating comprehensive guides for team training and reference.
- Collaborated with teams to resolve technical issues and improve product performance.
- Conducted regular performance reviews, providing constructive feedback to enhance team development.
- Oversaw staff scheduling and managed payroll to ensure operational efficiency.
- Led a cross-departmental team of over 20 associates to achieve organizational goals.
Operations and VM Manager
GUCCI
Portland, Oregon
02.2021 - 06.2023
- Spearheaded opening of new Gucci location in Portland metro area, overseeing inventory setup and staff training.
- Managed daily operations, ensuring compliance with security and procedural standards.
- Collaborated with regional visual merchandising manager to develop and execute sales-driven merchandising plans.
- Trained retail staff on display execution and maintenance, ensuring alignment with brand standards.
- Monitored inventory levels, forecasting needs and managing receiving, storage, packaging, and shipping processes.
- Achieved Store of the Year in Operations in 2022 through exemplary team performance.
Associate Store Director
Gucci - San Francisco Int'l Airport
San Francisco, California
09.2019 - 02.2021
- Supervised daily store operations to uphold exceptional customer service standards.
- Trained and mentored new team members on policies and procedures for operational consistency.
- Created staff schedules to enhance labor efficiency during peak hours.
- Implemented visual merchandising strategies in accordance with brand standards and guidelines.
Associate Store Manager of Operations and VM
COACH, Tapestry
San Francisco, CA
03.2018 - 09.2019
- Trained and mentored team members on product knowledge and customer service excellence.
- Oversaw daily store operations, ensuring high standards in visual merchandising.
- Managed inventory control processes to maintain optimal stock levels and organization.
- Collaborated with leadership to analyze sales trends and adjust strategies accordingly.
Education
Bachelor of Arts - Music Performance
University of Hawaii At Manoa
Honolulu, HI12-2012
Skills
- Budget management
- Supplier negotiations
- Visual merchandising
- Performance reviews
- Inventory management
- Customer relationship management
- Cross-departmental collaboration
- Team leadership
- Time management
Certification
Life, Insurance Producer - Hawaii and California
Timeline
Talent, Operations, and Product Support Manager
DFS Group L.P.
06.2023 - Current
Operations and VM Manager
GUCCI
02.2021 - 06.2023
Associate Store Director
Gucci - San Francisco Int'l Airport
09.2019 - 02.2021
Associate Store Manager of Operations and VM
COACH, Tapestry
03.2018 - 09.2019
Bachelor of Arts - Music Performance
University of Hawaii At Manoa