Summary
Overview
Work History
Education
Skills
Timeline
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BETZABETH DURAN

Homestead

Summary

Dynamic insurance agent with a proven track record at Insurance Agent, excelling in customer relationship building and policy analysis. Skilled in educating clients on coverage options while ensuring compliance and retention. Adept at leveraging organizational skills to maintain accurate records and enhance client satisfaction through effective communication and problem-solving.

Overview

7
7
years of professional experience

Work History

Insurance Agent

Insurance Agent
Homestead
04.2024 - Current
  • Educate clients on insurance options, ensuring they understand coverage, terms, and benefits.
  • Conduct needs assessments to match customers with the most suitable policies.
  • Maintain accurate, organized client records and track policy renewals.
  • Handle confidential information with discretion and compliance with industry regulations.
  • Build and maintain long-term relationships to encourage client retention.

Sandwich Artist

Subway
Homestead
10.2023 - 05.2024
  • Prepared sandwiches and menu items according to customer specifications and brand standards.
  • Ensured food safety compliance through proper handling, storage, and sanitation.
  • Managed high-volume orders while maintaining speed and accuracy.
  • Greeted customers, processed payments, and addressed inquiries professionally.
  • Assisted in inventory control and restocking supplies to prevent shortages.

Preschool Teacher

First United Methodist Christian School
Homestead
08.2021 - 06.2023
  • Designed and implemented lesson plans aligned with early childhood development standards.
  • Used interactive learning methods to promote engagement and creativity.
  • Observed and documented children's progress to tailor teaching approaches.
  • Communicated regularly with parents to support student growth.
  • Maintained a safe and positive classroom environment, following state childcare regulations.
  • Developed engaging lesson plans for preschool-aged children.
  • Implemented age-appropriate educational activities promoting cognitive development.
  • Collaborated with colleagues to enhance curriculum and teaching strategies.

Preschool Assistant

First United Methodist Christian School
Homestead
12.2018 - 05.2021
  • Assisted lead teachers in classroom activities, supervision, and lesson execution.
  • Prepared learning materials and educational games for student use.
  • Supported children individually and in groups to reinforce learning concepts.
  • Helped organize school events, field trips, and special activities.
  • Maintained cleanliness and order in the classroom.
  • Supported children's learning through individualized attention and guidance.
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Facilitated communication between parents, teachers, and staff regarding student progress.
  • Monitored behavioral issues and helped resolve conflicts among students.
  • Participated in staff meetings to discuss curriculum updates and student needs.

Education

Phlebotomy Certification -

South Dade Technical
Miami, FL
07-2024

High School Diploma -

Homestead Senior High School
Homestead, FL
01.2018

Skills

  • Customer relationship building & retention
  • Policy explanation & needs assessment
  • Food safety & sanitation compliance
  • Lesson planning & classroom management
  • Child engagement & learning reinforcement
  • Sales & upselling techniques
  • Organizational & record-keeping skills
  • Microsoft Office & Google Workspace proficiency
  • Policy analysis
  • Risk assessment
  • Customer education
  • Compliance knowledge
  • Market research
  • Problem solving
  • Effective communication
  • Time management
  • Team collaboration

Timeline

Insurance Agent

Insurance Agent
04.2024 - Current

Sandwich Artist

Subway
10.2023 - 05.2024

Preschool Teacher

First United Methodist Christian School
08.2021 - 06.2023

Preschool Assistant

First United Methodist Christian School
12.2018 - 05.2021

Phlebotomy Certification -

South Dade Technical

High School Diploma -

Homestead Senior High School

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