Summary
Overview
Work History
Education
Skills
Timeline
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JOSEMAS ODERA

Chelmsford,MA

Summary

Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 8 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Forward-thinking professional offering more than 8 years of experience working in demanding, deadline-driven environments. Excellent skills.

Helpful professional commended as valuable team player with expertise in all listed area of work To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

BIO PROCCESOR TECH II

Johnson Matthey Pharmaceuticals
DEVENS, MA
01.2021 - Current
  • Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Stored, retrieved, mixed and monitored chemicals used in production process.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed all waste handling guidelines to minimize waste generation.
  • Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start.
  • Perform weakly general cleanings around working area
  • Perform (WIC)s within campaign cleaning of reactors and nautch filters, spray balls ,all types of valves. perform daily checks for pumps ,scrubbers, nitrogen levels, glycol for safety plant operationsdaily calibrations of scales and test water ports and doing water readings
  • Perform PCOs product change over
  • Worked on filtration and separation projects
  • Good knowledge in pack out rooms working around both negative and positive air environments
  • Good knowledge in pack out rooms working around both negative and positive air environments
  • Good practices of cGMP and strong believer of its values.
  • Helped to train new recruits on assigned tasks
  • Good batch record reviewing skills to catch deviation on an early stage .
  • Completed job reports and logs immediately following service calls.
  • Set up and performed test activities.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Organized work to meet demanding production goals.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Utilized control mechanisms and hands-on procedures to operate machines.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Implemented, configured and optimized safety standards.
  • Kept work consistently compliant with 5S standards.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Enhanced manufacturing processes, reduced waste and enhanced quality.
  • Meticulously tracked all parts and devices used on each service call.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Applied strong mathematical knowledge and used various math applications.
  • Loaded and unloaded plater and maintained pH standards.
  • Realigned production plans to boost productivity without dramatically increasing costs.

QUALITY ASSURANCE TECH II

INSULET CO-OPERATION
ACTON, MA
03.2020 - Current
  • Evaluated samples against standards by completing measurements, visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected finished products for overall quality and adherence to meet set specifications.
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Generated detailed reports outlining results and recommendations.
  • Achieved quality assurance operational objectives by preparing and implementing production, productivity and customer-service standards.
  • Documented findings and entered into winspc for tracking.
  • Developed quality assurance plans by conducting hazard analyses, identifying critical control points and establishing critical limits.
  • Analyzed test data to determine performance and reliability of materials
  • Adjusted, repaired and replaced defective parts and materials.
  • Maintained and improved product quality by completing FAIs, PCO and DIMENSIONS audits.
  • Analyzed technical drawings and manufacturers' instructions to troubleshoot problems in functional and control systems.
  • Partner on development of comprehensive quality assurance programs and local systems of care.
  • Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
  • Routinely tested products to align temperature, specifications and ingredient levels with best practices and quality standards.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Monitored product standards and quality-control programs.
  • Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.
  • Kept inspection journals and daily summary logs as required.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Created and collaborated in implementation and maintenance of customer complaint log, control plans, work and inspection instructions, local procedures and visual aids and samples.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Promoted adherence to quality standards by educating new recruits on quality control.
  • Fixed identified issues to increase productivity and boost workflows.
  • Collected and analyzed activity data and initiated, developed and recommended improvements to systems, processes and procedures to increase productivity and reduce cost.
  • Tested and operated mixers to confirm correct calibration while scheduling routine, preventive and reparative maintenance to maintain production workflows and achieve production output benchmarks.
  • Inspected finished products for overall quality and adherence to meet engineering specifications.

Special Events Sales Manager

AFRICAN QUEEN NO 1 DISTRIBUTOR LTD
KAMPALA, UGANDA
01.2014 - 01.2022
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Organized promotional events and interacted with community to increase sales volume.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Maintained up-to-date knowledge of competitor products and pricing in market served.
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Prepared and implemented strategic growth plans for territory based on company goals and expectations.
  • Monitored sales team performance, analyzed sales data and reported information to area managers.
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
  • Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Built deep relationships with store managers, business owners and distribution partner sales teams by employing industry expertise and knowledge, retail strategies and sales tactics.
  • Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Developed and executed sales presentations as well as both internal and external product training workshops.
  • Implemented systems and procedures to increase sales.

CHEMICAL OPERATOR II

ABARCUS PHARMACIES LIMITED
KAMPALA, UGANDA
01.2016 - 03.2018
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Stored, retrieved, mixed and monitored chemicals used in production process.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Followed all waste handling guidelines to minimize waste generation.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Used DELTA V ,ORKTA to enter data into batch ticketing system and checked information for accuracy.
  • Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Chemical Operator

NICE HOUSE OF PLASTICS
KAMPALA, UGANDA
01.2014 - 01.2016
  • Followed safety processes and protocols while moving hazardous chemicals and operating heavy machinery to avoid and accidents.
  • Modified controls to regulate temperature, pressure, feed and flow of liquids and gases while monitoring outcomes and promoting successful processing.
  • Stored, retrieved, mixed and monitored chemicals used in production process.
  • Safely used various machinery and forklifts during chemical drumming operations.
  • Reviewed production schedules, drawings and material combinations to ascertain job specifics before project start.
  • Operated chemical processing equipment successfully while adhering to company standards.
  • Followed all waste handling guidelines to minimize waste generation.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Education

Bachelor of Arts - Information Technology

NEW HORIZON CAREER CENTER
KAMPALA UGANDA
08.2005

Skills

  • Prevention Strategies
  • Issue Analysis
  • Verbal and Written Communication
  • Attention to Detail
  • Video Conferencing
  • File and Record Maintenance
  • Routine Inspections
  • Power Tools and Equipment
  • Diagnosis and Troubleshooting
  • System Tests
  • OSHA Compliance
  • Gasket Replacements
  • Corrective Actions
  • Window Replacement
  • Waste Reduction
  • Technical Document Reading
  • Monitoring Gauges
  • Subcutaneous Injections
  • Manufacturer Specifications
  • Coolant Flushes
  • Troubleshooting and Assistance
  • Hand Instruments
  • Microsoft Word
  • Chemical Disposal
  • Construction techniques
  • Familiar with manufacturing technology and cGMP

Timeline

BIO PROCCESOR TECH II

Johnson Matthey Pharmaceuticals
01.2021 - Current

QUALITY ASSURANCE TECH II

INSULET CO-OPERATION
03.2020 - Current

CHEMICAL OPERATOR II

ABARCUS PHARMACIES LIMITED
01.2016 - 03.2018

Special Events Sales Manager

AFRICAN QUEEN NO 1 DISTRIBUTOR LTD
01.2014 - 01.2022

Chemical Operator

NICE HOUSE OF PLASTICS
01.2014 - 01.2016

Bachelor of Arts - Information Technology

NEW HORIZON CAREER CENTER

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JOSEMAS ODERA