Jose Miguel Alarcon Molina
Wendell
Summary
Detail-oriented and motivated Cybersecurity and IT professional pursuing an associate degree in Cybersecurity. Experienced in networking, system administration, programming, and customer service. Proven leader with experience managing teams, training employees, and improving operational efficiency. Strong work ethic, bilingual communication skills, and commitment to continuous professional growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deli Associate
Publix
09.2023 - Current
- Provide consistent, high-quality customer service in a fast-paced environment.
- Prepare, package, and maintain food products following company safety standards.
- Train and mentor new employees on procedures, equipment use, and customer service.
- Maintain inventory accuracy and ensure product freshness.
- Recognized for reliability, efficiency, and leadership.
Assistant Produce Manager / Customer Service Associate
Food Lion LLC
07.2022 - 02.2023
- Supervised daily produce department operations and staff activities.
- Ensured compliance with food safety, sanitation, and merchandising standards.
- Assisted in inventory management, ordering, and product rotation.
- Improved department productivity and customer satisfaction.
- Trained new associates and supported management initiatives.
Drive-Thru Coordinator
Bojangles (Tri-Arc Food Systems)
02.2022 - 07.2022
- Coordinated drive-thru operations to ensure fast and accurate service.
- Managed promotions, cash handling, and order accuracy.
- Trained team members on customer engagement and workflow efficiency.
- Maintained high customer satisfaction ratings.
Demo Laborer / Foreman / Translator
DPR Construction
01.2021 - 01.2022
- Led and supervised teams of 12–15 workers on demolition sites.
- Coordinated daily work assignments and ensured project deadlines were met.
- Served as interpreter between English- and Spanish-speaking workers and supervisors.
- Enforced safety procedures and OSHA guidelines.
- Assisted in heavy equipment positioning and site preparation.
- Improved productivity and workplace communication.
Warehouse Associate
Amazon
Morrisville, NC
09.2020 - 01.2021
- Picked, packed, and prepared customer orders with high accuracy.
- Operated warehouse systems and handheld scanners.
- Maintained product organization and inventory rotation.
- Reported safety and quality issues promptly.
- Met strict productivity and performance standards.
Manager / Supervisor
Dairy Campo Alegre
Mérida, Venezuela
07.2016 - 08.2018
- Managed daily dairy farm and livestock operations.
- Supervised employees and coordinated veterinary services.
- Assisted veterinarians with medical procedures and animal care.
- Maintained health records and feeding schedules.
- Improved farm efficiency and animal health outcomes.
Education
A.S. - Information Technology – Cybersecurity
Wake Technical Community College
02-2026
Software Development Bootcamp - undefined
North Carolina State University
04-2023
Skills
- Programming: Python, JavaScript, SQL
- Systems: Linux, Virtualization (VMs)
- Networking and Security Fundamentals
- Database Management
- Microsoft Office Suite
- Troubleshooting and Technical Support
- Bilingual: Native Spanish, Fluent English
- Food safety
- Cleaning and sanitizing
- Safe food handling practices
- Customer engagement
- Stock rotation
- Workplace safety
Websites
Accomplishments
- Promoted to leadership roles in multiple organizations.
- Led teams of up to 15 employees.
- Trained new hires and improved operational efficiency.
- Recognized for strong work ethic and reliability.
Certification
- Cisco Certified Support Technician (CCST) – Networking
- Python Certification – Pearson Education
Interests
Music, Cooking, Technology, Cybersecurity, Programming
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Deli Associate
Publix
09.2023 - Current
Assistant Produce Manager / Customer Service Associate
Food Lion LLC
07.2022 - 02.2023
Drive-Thru Coordinator
Bojangles (Tri-Arc Food Systems)
02.2022 - 07.2022
Demo Laborer / Foreman / Translator
DPR Construction
01.2021 - 01.2022
Warehouse Associate
Amazon
09.2020 - 01.2021
Manager / Supervisor
Dairy Campo Alegre
07.2016 - 08.2018
Software Development Bootcamp - undefined
North Carolina State University
A.S. - Information Technology – Cybersecurity
Wake Technical Community College