Summary
Overview
Work History
Education
Skills
Timeline
Generic

Josena hector

Warner Robins,Georgia

Summary

Adept Sales Associate with a proven track record at Regents, excelling in upselling and maintaining a calm demeanor under pressure. Skilled in retail loss prevention and adept at enhancing customer satisfaction, I have significantly contributed to maintaining inventory accuracy and boosting sales through strategic promotional support.

Overview

10
10
years of professional experience

Work History

Sales Associate

Regents
Warner Robins, GA
10.2023 - 12.2024
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Key Holder/Retail Sales Associate

Cato Fashions
Warner Robins, Georgia
07.2014 - 08.2017
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.

Education

Bachelor of Science - Criminal Justice

Fort Valley State University
Fort Valley, GA

Skills

  • Upselling
  • Retail loss prevention
  • Promotional support
  • Calm demeanor
  • Verbal and written communication
  • Inventory control procedures
  • SMART goals
  • Complaint resolution

Timeline

Sales Associate

Regents
10.2023 - 12.2024

Key Holder/Retail Sales Associate

Cato Fashions
07.2014 - 08.2017

Bachelor of Science - Criminal Justice

Fort Valley State University

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Josena hector