Jose Neissa Cleus
TRENTON,NJ
Summary
Proactive and detail-oriented professional with experience at Josiane Faustin, adept in document preparation and client relations. Excelled in enhancing business processes and customer satisfaction through effective communication and organizational skills. Demonstrated proficiency in Microsoft Office and a commitment to maintaining high standards of cleanliness and safety, contributing to optimized profit margins.
Overview
1
1
year of professional experience
Work History
Secretary Intern
Josiane Faustin
02.2023 - 07.2023
- Responded to inquiries from callers seeking information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Aurore Hotel, Bar and Restaurant
Junior Saint Fleur
02.2022 - 06.2023
- Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
- Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
- Managed inventory control processes for reduced waste and optimized profit margins.
- Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
Education
High School -
Collège La Sainte Famille
Gonaïves,Haïti Licence - Informatics
Super-tech
Gonaïves,Haïti 06.2023
Licence - Management Science
Université Notre Dame Des Gonaïves
Gonaïves, Haïti 12.2022
Licence - Bar And Restauration
École Professionnelle Des Gonaïves
Gonaïves, Haïti 08.2021
Skills
- Document Preparation
- File Management
- Calendar Management
- Proofreading
- Expense Tracking
- Meeting Coordination
- Scheduling appointments
- Client Relations
- Presentation Creation
- Microsoft Office
Languages
French
Full Professional
Spanish
Limited Working
Timeline
Secretary Intern
Josiane Faustin
02.2023 - 07.2023
Aurore Hotel, Bar and Restaurant
Junior Saint Fleur
02.2022 - 06.2023
High School -
Collège La Sainte Famille
Licence - Informatics
Super-tech
Licence - Management Science
Université Notre Dame Des Gonaïves
Licence - Bar And Restauration
École Professionnelle Des Gonaïves
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