JOSE PABLO RUIZ HERNANDEZ

Ahome

Summary

Dynamic customer service professional with a proven track record at Super Castillo, excelling in building customer loyalty and resolving issues with patience and empathy. Recognized for enhancing customer relations and fostering teamwork, I leverage strong time management skills to ensure a seamless shopping experience. Committed to integrity and service excellence.

Punctual and honest with solid background in Serviceenvironments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Overview

years of professional experience

Language

Work History

Cajero

Super Castillo

11.2021 - 06.2023

Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Assisted customers with returns, refunds and resolving transaction issues.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Science - Industrial Engineering

Instituto Tecnológico De Los Mochis

Los Mochis, Sinaloa, México

05.2001 -

Skills

Customer service

Time management skills

Customer service excellence

Patience and empathy

Work ethic and integrity

Team collaboration

Customer relations

Timeline